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AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). We are actively seeking experienced systems engineers with a strong background in cloud operations to spearhead this initiative. As part of the AWS Managed Operations team, you will help build and lead operations and development teams delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS\' commitment to customer satisfaction and continual innovation.

Utility Computing (UC) and the European Sovereign Cloud (ESC) are part of AWS UC, which provides product innovations from foundational services such as Amazon S3 and EC2 to ongoing new product innovations that differentiate AWS. As a member of the UC organization, you\'ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.

You\'ll spend a majority of your time operating and improving one of the largest software systems. Over the course of a week, you will review the operational health of the services in your team\'s care, and when you identify an anomaly, you write an actionable bug report. You\'ll follow a change management process to implement changes in production systems, and later in the week help to resolve your team\'s backlog of operational issues. You may also write a script that helps diagnose and resolve hard problems faster.

You will be required to occasionally participate in an on-call rotation to resolve incidents occurring out-of-hours.

• Fluency in written and spoken English is required.
• Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
• Amazon will provide relocation support for successful applicants relocating within the European Union.
• Employees will participate in an On-Call rota.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications, we encourage candidates to apply. If your career is just starting, hasn\'t followed a traditional path, or includes alternative experiences, don\'t let it stop you from applying.

Amazon Web Services (AWS) is the world\'s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies.

We value work-life harmony and strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there\'s nothing we can\'t achieve.

AWS values curiosity and connection. Our affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams, and our continual innovation is fueled by bold ideas and diverse perspectives.

We strive to become Earth\'s Best Employer by raising our performance bar, offering knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a well-rounded professional.

• This role requires you to be a national of an EU member state
• Bachelor\'s degree in computer science (or related IT discipline) or equivalent industry experience
• Knowledge or experience in scripting (Bash, Python, or Ruby) or software development (Java, TypeScript, or similar), coupled with Linux and networking fundamentals to effectively troubleshoot and optimize system performance and reliability

• Able to execute standard operating procedures and follow operational best practices
• Knowledge or experience operating services in AWS or other cloud systems or services
• Knowledge or experience operating 24x7 high-availability, distributed software applications, performance tuning, and monitoring frameworks (CloudWatch, Datadog, Grafana, Elastic or similar)
• Knowledge or experience with Infrastructure as Code (CDK, CloudFormation, Puppet, Chef, Ansible, or similar)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.

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