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German-Speaking Customer Expert Remote from Greece
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German-Speaking Customer Expert Remote from Greece
EU Best Jobs
Remote
EUR 20.000 - 40.000
Vollzeit
Vor 30+ Tagen
Zusammenfassung
A leading service agency in Germany is seeking a Customer Service Representative to deliver exceptional support with a focus on customer satisfaction. The ideal candidate will have excellent German and English skills, and experience in a premium service environment is preferred. This full-time role offers competitive salary and support for relocation to Greece, including flight and accommodation assistance.
Leistungen
Complete relocation support
Competitive monthly salary (14 salaries per year)
Health care benefits
Full training
Professional growth opportunities
Free online Greek language courses
Great working environment
Community & social responsibility initiatives
Qualifikationen
- Previous experience in service ideally in a premium or luxury brand.
- Ability to handle sensitive cases.
Aufgaben
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases and follow up for customer satisfaction.
- Show empathy and professionalism in interactions.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases efficiently.
- Meet performance targets and quality standards.
Kenntnisse
Excellent German language skills
Very good English communication skills
Strong interpersonal skills
Good computer literacy
Ausbildung
Bachelors degree preferred
Tools
CRM systems
Jobbeschreibung
What you will do
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Escalate cases when necessary and follow up to guarantee customer satisfaction.
- Show empathy and professionalism in every interaction whether written or verbal.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
- Consistently meet performance targets and quality standards.
What you will bring
- Excellent German language skills.
- Very good English communication skills.
- Previous experience in service ideally in a premium or luxury brand.
- Strong interpersonal skills with the ability to handle sensitive cases.
- Good computer literacy.
- Familiarity with CRM systems is a plus.
- Bachelors degree preferred.
What we offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
- Competitive monthly salary (14 salaries per year)
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises providing a great working environment with relaxing break areas
Employment Type: Full Time
Experience: years
Vacancy: 1
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.