German Speaking jobs in Germany
German Customer Support Representative
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German Customer Support Representative | Lisbon or Porto | On-site
Cross Border Talents
German Customer Support Representative | Lisbon or Porto | On-site
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German Customer Support Representative
Job summary
An international company is seeking German-speaking Customer Support Representatives for a role based in Portugal. You will assist customers via phone, email, or chat, addressing inquiries and providing solutions. Ideal candidates should possess a C1/C2 level of German and B1 in English with strong communication skills. The position offers a competitive salary, paid training, and opportunities for career growth. Applicants must have an EU passport or valid residence permit in Portugal.
Benefits
Qualifications
- German C1/C2 level required.
- English B1 or higher preferred.
- Must possess an EU passport or valid residence permit in Portugal.
Responsibilities
- Handle inbound customer inquiries in German.
- Provide solutions with empathy and professionalism.
- Document interactions clearly and accurately.
- Meet service quality and productivity KPIs.
Skills
Tools
We are hiring German-speaking Customer Support Representatives for an international project based in Portugal. This role is ideal for candidates looking for long-term stability, professional development, and the opportunity to work in a multicultural environment.
As a Customer Support Representative, you will assist customers via phone, email, or chat, providing accurate information and resolving issues efficiently. You will work with modern CRM tools and follow established quality and performance standards.
- Handle inbound customer inquiries in German
- Provide solutions with empathy and professionalism
- Document interactions clearly and accurately
- Meet service quality and productivity KPIs
- German C1/C2 level
- English B1 or higher
- Strong communication and problem-solving skills
- EU passport or valid residence permit in Portugal
- Competitive salary package
- Paid training
- Meal allowance and benefits
- Career growth opportunities
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.