Europe jobs in Germany
Freelance Quality & Team Manager (German speaking)
Velenosi&Meredith
Freelance Quality & Team Manager (German speaking)
Velenosi&Meredith
Production Quality Assurance Manager (f/m/x)
-
Discover more opportunities than anywhere else. Find more jobs nowFreelance Quality & Team Manager (German speaking)
Velenosi&Meredith
Product Lead Connectivity (all genders)
gridX GmbH
Freelance Quality & Team Manager (German speaking)
Velenosi&Meredith
Connect with headhunters to apply for similar jobsProject Manager (m/w/d) Operations
Stryker Corporation
Business Services Senior Manager - Hub leader GS Munich
The Boston Consulting Group GmbH
Freelance Quality & Team Manager (German speaking)
Velenosi&Meredith
Strategic Program Manager Middle and Eastern Europe Region (m/f/d)
SAP
Director, Specialist Sales
Mastercard
First Officer A220 - type-rated or experienced on other types (permanent, all genders)
City Airlines
HR Key Account Manager Europe Building Solutions / Head of HR Business Partner (w / m / div.)
Bosch Sicherheitssysteme GmbH
Business Services Administrator (w/m/d)
AIG
Geographic Information System (GIS) Mapper
TSMG Holding
Doctoral Researcher (f/m/x) Wiss2512-21 | Research Project China‘s Foreign - Related Rule of La[...]
Karlstad University
Senior Engineering Manager, Remote Driving Software
Vay
Dynamics 365 Developer (Business Central + Finance & Supply Chain)
BANQR Digital Solutions GmbH
Compliance Officer, Germany Commercial (m/f/d)
GSK
Senior FP&A Business Partner\Senior Group Controller (m/f/d)
One Mobility
Field Service & Validation Engineer (m / f / d) - Biopharma Pump Systems
PSG
Freelance Quality & Team Manager (German speaking)
Job summary
A leading consultancy firm is seeking a Freelance Quality & Team Manager to work remotely across Europe. In this role, you will manage service quality and the professional development of freelance customer advisors through coaching and operational leadership. The ideal candidate should have experience leading remote teams, be fluent in German and English, and demonstrate high quality standards. Enjoy a flexible freelance collaboration with significant autonomy and responsibility.
Benefits
Qualifications
- Experience as a Team Leader, Coach or Quality Manager in customer service.
- Proven experience in leading and motivating remote teams.
- Fluent in German and English (written and spoken).
Responsibilities
- Conduct 1:1 coaching sessions and call monitoring.
- Ensure high service quality and customer satisfaction.
- Coordinate training activities based on identified needs.
Skills
Education
German Freelance Quality & Team Manager
Remote across Europe | Freelance
Are you looking for a flexible business model, a strong focus on quality and a long-term freelance collaboration within a dynamic and people-oriented environment? For an international project, we are currently looking for a Freelance Quality & Team Manager to join a high-performing remote team.
In this role, you will be responsible for the service quality and professional development of up to 25 freelance customer advisors, providing guidance, coaching and operational leadership.
- Conduct 1:1 coaching sessions and call monitoring to identify strengths and development areas
- Ensure consistently high service quality, with a strong focus on customer satisfaction and professional expertise
- Analyse individual training needs and coordinate training activities (communication skills, product knowledge, processes)
- Deliver online workshops and project onboarding sessions using a variety of training methodologies
- Motivate and guide a fully remote team, promoting high quality standards
- Act as the first operational point of contact for the team
- Identify process improvement opportunities and report performance and results to the Operations Manager
- Freelance collaboration, fully remote across Europe (you can work between 10-90 hours per week, you decide how many).
- Responsibility and autonomy from day one
- A varied and challenging role with real impact on project success
- High level of freedom and opportunity to actively contribute to growth
- International, collaborative and performance-driven environment
- Involvement in projects related to Future of Work, sustainability and modern work models
- Completed professional training and experience as a Team Leader, Coach or Quality Manager in customer service
- Proven experience in leading and motivating remote teams
- Fluent German and English (written and spoken)
- Strong communication and coaching skills, with a constructive and development-focused approach
- High quality standards, structured working style and strong attention to detail
- Confidence working in cross-functional and intercultural environments
- Professional, self-assured attitude with a collaborative mindset
If you are interested in a remote freelance role with responsibility, autonomy and long-term perspective, feel free to contact me for more information.
Marco Velenosi
Email: marco.velenosi@cbtalents.com
Phone / WhatsApp: +39 334 619 6398
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.