Customer Service jobs in Germany

Would you like to be part of the Ryanair Group’s cabin crew family of over 16,000 members? If you are customer-oriented, love delivering great service, and seek fast-track career opportunities, we would love to hear from you! No experience is required, just enthusiasm and team spirit.

We are currently recruiting for Cabin Crew positions at various bases and invite you to attend one of our In-Person Assessment Days. Your invitation will be sent once your application has been reviewed.

As Europe’s largest airline group, carrying over 600,000 guests daily on more than 3,600 flights, we are looking for the next generation of cabin crew to join us in the Autumn/Winter months at one of our 90+ operational bases. Benefits include discounted staff travel to over 250 destinations, a fixed 5/3 roster pattern, free training, and industry-leading pay.

Your journey begins with a 6-week training course covering all fundamental skills needed for your role, including exams and culminating in Supernumerary flights and your Cabin Crew Wings.

Joining the Ryanair Group cabin crew family means immersing yourself in our culture from day one. Career opportunities are vast, from becoming a base supervisor to regional manager or even our Director of Inflight.

Life as Cabin Crew is fun and rewarding but demanding, with safety as our top priority. You will operate early and late shifts, with start times as early as 5 am and shifts until midnight. If you're not a morning person, consider this before applying.

• Free internationally recognized Cabin Crew Training Course
• Daily per Diem during training
• Uncapped sales bonus
• Unlimited discounted staff travel
• Fixed 5 days on / 3 days off roster
• The adventure of a lifetime with our cabin crew network
• Opportunities to explore cultures and cities during days off
• Free uniform in Year 1, with annual allowances thereafter
• Security of working for a financially stable airline
• Contract options: direct or agency, depending on the base

• Unrestricted right to live and work in the EU and travel within the Ryanair network
• Height between approximately 5'2" (157 cm) and 6'2" (188 cm)
• Ability to swim 25 meters unaided
• Hardworking, flexible, outgoing, and friendly personality
• Adaptable to shift work
• Enjoy working with the public and providing excellent customer service with a positive attitude
• Fluent in English, both spoken and written
• A passion for travel and meeting new people