Army Community Service Assistant

TN Germany; Wiesbaden; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht einen Army Community Service Assistant in Wiesbaden, um die Relocation Readiness Program-Dienste zu unterstützen. In dieser spannenden Rolle sind Sie verantwortlich für die Verwaltung des Lending Closet, die Erstellung von Community Welcome Packets und die Unterstützung von Familien während ihrer Umzüge. Sie bringen Ihre Fähigkeiten im Kundenservice und Ihre Erfahrung mit gängigen Softwareprogrammen ein, um einen positiven Einfluss auf die Gemeinschaft zu haben. Wenn Sie eine Leidenschaft für die Unterstützung von Familien haben und in einem dynamischen Umfeld arbeiten möchten, ist diese Position genau das Richtige für Sie.

Qualifikationen

• Mindestens ein Jahr Erfahrung im Kundenservice.
• Profi in gängigen Softwareprogrammen.

Aufgaben

• Bereitstellung von Relocation Readiness Program-Diensten für Army Community Service.
• Verwaltung und Ausführung des Lending Closet.

Kenntnisse

Kundenservice

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

SharePoint

Ausbildung

Associate Degree

Tools

Microsoft Publisher

Outlook

Jobbeschreibung

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Position: Army Community Service Assistant, Wiesbaden

Client:

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

fb7a4b588e4f

Job Views:

3

Posted:

30.04.2025

Expiry Date:

14.06.2025

Job Description:

• Responsibilities: The employee shall provide Relocation Readiness Program services for Army Community Service.
• ACS uses Standard Operating Procedures to standardize procedures and provide operational references.
• Lending Closet Management and Execution: Issue/Return Items, Track Overdue Items: The employee shall work directly with ACS Lending Closet clients to issue and return items, restock inventory, maintain accurate records, and clean items as necessary.
• Maintain Contracts: Maintain and file hard copy Lending Closet contracts, and enter client and contract information electronically in the Client Tracking System (CTS).
• Inventory Management: Create and maintain a database of all Lending Closet items.
• Relocation Services: Assist in developing Community Welcome Packets, support country-specific information and briefings, and conduct follow-ups with Soldiers and Families.
• The employee shall support communication and information dissemination to Families during separation and conduct follow-up as necessary.
• The employee shall produce monthly marketing requests for the Relocation Readiness program to the ACS Marketing POC.
• Relocation Readiness Training: Prepare training materials, assist in community training, and set up briefing rooms.
• Administrative Duties: Maintain records and files related to services, research and complete purchase requests for program support, and submit them for approval.
• Maintain minutes for the quarterly Relocation Assistance Coordination Committee (RACC) meetings.

Requirements:

• At least an Associate Degree or equivalent education/work experience. One year of information and referral or customer service experience may substitute for education.
• Minimum one-year experience in customer service.
• Proficiency in common software programs including Microsoft Word, PowerPoint, Publisher, Outlook, SharePoint, and Excel.