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HR & AI ServiceNow Consultant
Job summary
A global tech organization is hiring an HR & AI ServiceNow Consultant to join the team remotely on a part-time contract. The successful candidate will focus on enhancing the ServiceNow HRSD module, driving improvements in HR processes, and ensuring effective solutions. The role requires proven experience with ServiceNow HRSD, strong communication skills, and the ability to work in a fully remote setup. This position offers a competitive rate based on experience.
Qualifications
- Proven experience in the implementation and ongoing support of ServiceNow HR Service Delivery.
- Strong knowledge of key ServiceNow HRSD functionality, including case management and lifecycle events.
- Hands-on experience with ServiceNow integrations, reporting, and dashboard development.
Responsibilities
- Configure, enhance, and support the ServiceNow HRSD module.
- Work closely with HR and IT stakeholders to gather requirements.
- Drive continuous improvement across HR Service Delivery processes.
Skills
HR & AI ServiceNow Consultant
Location: Remote | Contract: Part‑time (2 days per week) | Rate: Competitive, dependent on experience
Our client, a global tech organization, is hiring an ServiceNow HR & AI Consultant to join the team remotely on a part‑time contract. The successful candidate will support the enhancement and optimization of the ServiceNow HR platform, playing a key role in improving HR Service Delivery processes and ensuring solutions align with business requirements and ServiceNow best practices.
- Configure, enhance and support the ServiceNow HRSD module in line with organisational needs.
- Work closely with HR and IT stakeholders to gather requirements and translate them into effective functional solutions.
- Drive continuous improvement across HR Service Delivery processes, including Employee Centre Pro.
- Design, build and manage workflows, service catalogue items, case management solutions and knowledge content.
- Perform system testing, deliver user training and provide post‑implementation support.
- Ensure all developments adhere to ServiceNow best practices and internal governance standards.
- Proven experience in the implementation and ongoing support of ServiceNow HR Service Delivery (HRSD).
- ServiceNow certification (e.g. Certified Implementation Specialist – HRSD) is highly desirable.
- Strong knowledge of HR processes and key ServiceNow HRSD functionality, including case management, lifecycle events and Employee Centre.
- Hands‑on experience with ServiceNow integrations, reporting and dashboard development.
- Excellent communication skills, with the ability to collaborate effectively in a fully remote working environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.