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Customer Support Representative
Zusammenfassung
A leading coaching firm in Köln is looking for a dedicated Customer Support Representative fluent in both German and English. The role involves providing exceptional support to corporate travel clients via phone, chat, or email. Flexibility for rotational shifts is required. The position offers a gross salary of 2,000 EUR per month, a welcome bonus of 500 EUR, and relocation assistance.
Leistungen
Qualifikationen
- Fluent in both German and English.
- Customer-first mindset and excellent communication skills.
- Flexibility to work day shifts on a rotational schedule.
Aufgaben
- Provide top-tier support to German-speaking customers via phone, chat, or email.
- Assist with bookings, itinerary changes, and general service inquiries.
- Ensure every customer interaction upholds quality and service standards.
Kenntnisse
Are you a German‑speaking professional ready to support corporate travel clients with outstanding service? We’re looking for a dedicated Customer Support Representative (German & English) to join our international team on‑site in Bulgaria.
Provide top‑tier support to German‑speaking customers via phone, chat, or email. Assist with bookings, itinerary changes, and general service inquiries. Ensure every customer interaction upholds quality and service standards.
German and English language skills. Customer‑first mindset and excellent communication skills. Flexibility to work day shifts on a rotational schedule.
Salary: 2 000 EUR gross per month. Welcome bonus: 500 EUR upon joining. Relocation assistance is available.
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
Employment Type: Full Time
Experience: years
Vacancy: 1
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.