German Customer Support Representative

Cross Border Talents; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

An international staffing agency is seeking German-speaking Customer Support Representatives to assist customers via phone, email, or chat. This role is perfect for candidates looking for long-term stability and professional development in a multicultural environment. Applicants should possess a C1/C2 level in German and strong communication skills. The position offers competitive salaries, paid training, and benefits.

Leistungen

Competitive salary package

Paid training

Meal allowance

Career growth opportunities

Qualifikationen

• German C1/C2 level required.
• English B1 or higher necessary.
• Strong communication and problem-solving skills are essential.

Aufgaben

• Handle inbound customer inquiries in German.
• Provide solutions with empathy and professionalism.
• Document interactions clearly and accurately.
• Meet service quality and productivity KPIs.

Kenntnisse

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Jobbeschreibung

We are hiring German-speaking Customer Support Representatives for an international project based in Portugal. This role is ideal for candidates looking for long-term stability professional development and the opportunity to work in a multicultural environment.

As a Customer Support Representative you will assist customers via phone, email or chat providing accurate information and resolving issues efficiently. You will work with modern CRM tools and follow established quality and performance standards.

What you will do

• Handle inbound customer inquiries in German
• Provide solutions with empathy and professionalism
• Document interactions clearly and accurately
• Meet service quality and productivity KPIs

What we are looking for

• German C1 / C2 level
• English B1 or higher
• Strong communication and problem‑solving skills
• EU passport or valid residence permit in Portugal

What we offer

• Competitive salary package
• Paid training
• Meal allowance and benefits
• Career growth opportunities

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1