Service Advisor (m/f/d)

Porsche Center Nuremberg-Fürth-Erlangen; Nürnberg; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

A leading automotive service provider in Nuremberg is seeking a Service Advisor to deliver exceptional customer service and manage vehicle service processes. The ideal candidate has vocational training in the automotive field, strong customer focus, and teamwork skills. Responsibilities include conducting service checks, selling services, and managing customer relationships. This role offers competitive salary details through the application link.

Qualifikationen

• Certification as a certified automotive service advisor is an advantage.
• High reliability, flexibility, and independent work approach are essential.
• Class B driver's license required.

Aufgaben

• Conducting customer service checks.
• Informing customers about work to be performed.
• Selling services, parts, and accessories.
• Creating cost estimates and calculating offers.
• Managing customer replacement vehicles.
• Final inspection and conducting test drives.

Kenntnisse

Customer focus

Teamwork

Technical product knowledge

Ausbildung

Completed vocational training in the automotive field

Jobbeschreibung

Tasks

Here's your opportunity at Porsche.The Porsche Center Nuremberg-Fürth-Erlangen sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success in the future and provide our customers with optimal service. To strengthen our team, we are offering a position as aService Advisor (m/f/d)

Conducting customer service checksInforming customers about work to be performed on their vehiclesActively selling services, parts, and accessoriesAdhering to the Porsche core service processCreating a written cost estimateCalculating offersManaging the allocation of customer replacement vehiclesAccepting the vehicle from the workshopConducting a final inspection including a test driveBuilding sustainable customer relationshipsEnsuring a seamless and professional service experience for the customer

Requirements

Completed vocational training in the automotive fieldCertification as a certified automotive service advisor is an advantageStrong customer focus and strong teamwork skillsTechnical product and model knowledge is an advantageHigh reliability, flexibility, and an independent, reliable, and committed approach to workClass B driver's licenseFor more detail, salary and company information, use the apply link