(Senior) Business Process Owner (mfx)

Visable; Hamburg; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading B2B SaaS company in Hamburg is seeking a Process Manager to own parts of the commercial lifecycle and drive continuous improvement. The ideal candidate will have experience in process modeling and cross-functional collaboration, strong analytical skills, and excellent communication abilities. You will write business requirements and partner with sales teams to implement process changes. This role offers a dynamic startup culture with an established company and the benefits of flexible working arrangements.

Leistungen

30 vacation days

Fitness cooperation with Urban Sports Club

Flexible working hours

Professional training opportunities

Workation offers

Qualifikationen

• Several years of experience in process management ideally in a B2B or SaaS environment.
• Experience writing business requirements and user stories.
• Solid understanding of CRM systems and related tools.

Aufgaben

• Own a part of the commercial B2B SaaS lifecycle.
• Create detailed process maps and scalable designs.
• Identify inefficiencies using KPIs and drive improvement initiatives.

Kenntnisse

Process modeling (BPMN)

Analytical thinking

Strong communication skills

Collaboration skills

Fluent English

Tools

HubSpot

SugarCRM

Jobbeschreibung

Tasks

Process Design Mapping & Continuous Improvement

• You own a clearly defined part of the commercial B2B SaaS lifecycle (e.g. Lead to Demo or Order to Renewal).
• You create detailed process maps workflows and scalable to-be designs.
• You identify inefficiencies using KPIs and data insights and drive continuous improvement initiatives.

Solution Development & Technical Feasibility Alignment

• You act as a solution co-designer balancing business needs with technical feasibility.
• You collaborate closely with our Business Application Owners (HubSpot SugarCRM and supporting tools such as eSignature or conversation intelligence).
• You write structured business requirements PRDs and user stories with clear acceptance criteria.

Process Rollout Adoption & Continuous Delivery Support

• You partner with Sales Enablement to document and communicate process changes.
• You support UAT go-live readiness and post-release stabilization.

Country: Germany

Recruiter: Zimmermann

Benefits

• The opportunity to actively shape the future of the online B2B business and build an European champion
• You can expect an established traditional company with the advantages of a dynamic start-up culture : flat hierarchies relaxed informal atmosphere and a great team spirit
• An agile and supportive environment where success is always a team effort
• Benefit from our fitness cooperation with Urban Sports Club and train flexibly in over 7500 studios across Germany
• Optimal work-life balance with 30 vacation days (plus Christmas Eve & New Years Eve) and flexible working hours
• We believe in the best of both worlds : flexibility and collaboration. Thus youll enjoy the benefits of working from home while also experiencing the team spirit in our offices (approx. 50%)
• We promote your professional and personal skills with individual training opportunities (e.g. Visable Online-Academy & Trainings) regular feedback discussions and team-building measures
• Take advantage of our Workation offer and work where others spend their holiday

Profile

• Several years of experience in process management ideally in a B2B or SaaS environment.
• Strong skills in process modeling (e.g. BPMN) and in working with cross-functional teams.
• Experience writing business requirements user stories and technical specifications.
• Solid understanding of CRM systems (e.g. HubSpot SugarCRM) and related tools.
• Strong analytical thinking a structured way of working and a drive for continuous improvement.
• Excellent communication skills and the ability to translate complex topics into clear actionable guidance.
• Fluent English skills; German is a plus.

We live and love diversity! Thats why we signed the Diversity Charter to promote equal opportunities and diversity in all its components. By signing the Diversity Charter we guarantee that all qualified applicants are considered for employment without regard to age ethnicity religion sexual orientation gender identity or physical abilities. A culture of respectful interaction is deeply rooted in our corporate values and therefore we want every employee to feel included accepted and valued. With over 50 different nationalities and more than 20 spoken languages among Visables workforce we can already be proud of being a culturally varied and truly international company.

Employment Type: Full-Time

Experience: years

Vacancy: 1