Salesforce Consultant (m / f / x)

OSF Digital; Köln; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading digital transformation firm in Köln seeks a Salesforce Consultant to engage with clients, analyze needs, and provide Salesforce solutions. The ideal candidate will have proven experience in Salesforce, project management skills, and fluency in German. Join a passionate team committed to helping businesses navigate their digital transformation journey.

Qualifikationen

• Proven experience as a Consultant, Business Analyst, or similar role on the Salesforce Core platform.
• Ability to translate complex technical information into understandable terms for non-technical clients.
• Familiarity with software deployment and project lifecycle management.

Aufgaben

• Engage with clients to understand their business processes and identify needs.
• Analyze client requirements and recommend Salesforce solutions.
• Collaborate with Salesforce developers for accurate implementation.
• Conduct training sessions and workshops for clients.

Kenntnisse

Salesforce Core expertise

Consulting experience

Project management skills

Ability to advise on CRM

German fluency

Ausbildung

Relevant certifications in Salesforce Core

Tools

Salesforce

Jobbeschreibung

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and 2000+ employees. Our passion is helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise-connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. When we unite as one team and pursue one shared vision, we can revolutionize how our customers work.

Key Responsibilities

• Engage with clients to understand their business processes and identify specific needs for Salesforce Core solutions, including Sales Cloud, Service Cloud, and Experience Cloud
• Analyze client requirements and business challenges to recommend additional Salesforce solutions
• Provide expertise on Salesforce Core functionality, features, and potential limitations, including flow and AI. Design and present Salesforce Core solutions to stakeholders, clearly articulating the benefits and strategic fit
• Collaborate with Salesforce developers and other IT professionals to ensure accurate implementation of chosen Salesforce Core solutions, including integration with third-party applications
• Oversee the customization and configuration of Salesforce Core to meet client specifications.
• Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce Core
• Provide ongoing support and advice to clients, including troubleshooting and optimization of applications

Competencies

• Proven experience as a Consultant, Business Analyst, or similar role on the Salesforce Core platform
• Ability to advise customers on their CRM journey, providing best practices both by own experience and salesforce bet practices
• Familiarity with software deployment and project lifecycle management within the Salesforce ecosystem
• Relevant certifications in Salesforce Core, consulting, or project management (e.g., Sales, Service, Data Cloud, Experience or Industry specific, PMP)
• Expertise in Salesforce Core functionality, including Sales Cloud, Service Cloud
• Ability to translate complex technical information into understandable terms for non-technical clients. Strong organizational skills with the ability to manage multiple clients or projects simultaneously
• Fluency in German is mandatory

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. Explore our opportunities and join us on an amazing journey!