Room attendant (m/f/d)

220; Travemünde; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A premier seaside resort in Travemünde is looking for a dedicated room steward to provide outstanding service and maintain cleanliness. Candidates should have expertise in building cleaning, a sincere guest orientation, and strong communication skills. The position offers a permanent contract with competitive pay, travel discounts, health insurance, and internal training opportunities.

Leistungen

Fair pay with bonuses

Travel discounts

Employee health insurance

Internal training opportunities

Free employee clothing

Qualifikationen

• Experience in high-quality facility care.
• Positive attitude and enthusiasm for guest service.
• Strong attention to detail.

Aufgaben

• Perform cleaning tasks in hotel rooms and suites.
• Conduct empty room checks.
• Process lost property appropriately.
• Organize the floor office while adhering to hygiene standards.
• Maintain cleanliness of work materials like trolleys.
• Assist in laundry when needed.
• Care for public guest and staff areas.
• Deliver an outstanding holiday atmosphere to guests.

Kenntnisse

Expertise in building cleaning

Guest service orientation

Communication skills

Teamwork skills

Attention to detail

Jobbeschreibung

Overview

We are looking for dedicated hosts for our A-ROSA Travemünde who share our passion for outstanding service and want to provide our guests with unforgettable holiday moments. Right on the beautiful Baltic Sea coast, you will not only find career opportunities, but also the chance to actively contribute to our goal: To protect the world around us and offer first-class hospitality at the same time. Become part of our team as a room steward (m/f/d) and help us create the unique ambience in the Baltic seaside resort of Travemünde, Lübeck's most beautiful daughter. #worknewways

Responsibilities

• You will carry out cleaning work in our hotel rooms and suites.
• You carry out empty room checks.
• You process lost property properly.
• You organise the floor office and comply with the hygiene regulations in the entire work area.
• You keep work materials such as floor trolleys and laundry trolleys in order.
• You will assist in the laundry if required.
• You look after public guest areas as well as staff and administrative areas.
• You convey the A-ROSA holiday feeling to guests at all times.

What sets you apart

• Expertise in the field of building cleaning and the care of high-quality facilities and textiles.
• A sincere guest and service orientation.
• A positive charisma and enthusiasm that you can convey to your guests and colleagues.
• Communication and teamwork skills.
• An eye and love of detail and cleanliness.

What we offer

• A permanent employment contract that offers you long-term prospects
• Fair pay in accordance with the collective agreement - including Christmas and holiday bonuses
• Above-tariff pay depending on your qualifications
• Travel discounts for our first-class resorts and hotels
• Discounts on F&B and SPA services at all locations
• Service exchange and support bonuses - we also give extra recognition for extra commitment
• Anniversary bonuses from the 1st year of service
• Our referral programme rewards you with up to €1,000 gross per referral
• Supplementary company health insurance and pension scheme so that you are covered for all situations in life
• Free support and coaching offers for all situations in life with voiio
• Internal training and further education opportunities as well as discounted seminars at the German Hotel Academy
• Exciting development opportunities within our international group of companies (Germany, Austria, Italy)
• Corporate benefits: discounts with over 1,500 providers of high-quality products and services
• Free employee clothing - provision and cleaning included
• Our own staff canteen
• We are proud members of the Diversity Charter - personality counts for us, not origin or CV