Lead Solutions Engineer (Product Security)

Zync.; Deutschland; Hybrid; EUR 106.000 - 125.000; Vollzeit

Zusammenfassung

A European cybersecurity provider seeks a Lead Solutions Engineer (Product Security) to lead customer engineering functions and drive technical presales engagements. In this hybrid role based in Düsseldorf, you will ensure customer success through onboarding and support while also mentoring team members. The ideal candidate has over 5 years in SaaS environments, strong leadership, and fluency in both German and English. The position offers a modern workplace, excellent training budget, and attractive company benefits.

Leistungen

Modern and easily accessible workplace

Culture of excellence

Attractive company pension plan

Excellent training budget

30 days of paid vacation

Qualifikationen

• 5+ years of experience in customer-facing technical roles within SaaS environments.
• Proven technical leadership experience including mentoring team members.
• Strong understanding of cybersecurity concepts, ideally in product security.

Aufgaben

• Lead and own the customer engineering function.
• Drive technical presales engagements including solution design.
• Support post-sales technical success ensuring smooth customer onboarding.

Kenntnisse

Technical leadership

Excellent communication skills

Stakeholder management

Structured approach

Fluent in German (C1)

Fluent in English (C1)

Tools

Jira

GitLab

Python

Jobbeschreibung

Overview

I am hiring a Lead Solutions Engineer (Product Security) on behalf of a European cybersecurity provider offering a cloud-based platform that automates product-security testing and compliance for connected devices. Their solution analyses firmware, identifies vulnerabilities, generates SBOMs, and supports organisations in meeting modern regulatory requirements across sectors such as industrial, consumer, and critical-infrastructure technologies. Alongside their technology platform, they deliver expert guidance to help manufacturers strengthen security throughout the product lifecycle, from development to deployment, enabling scalable risk management in increasingly complex device ecosystems.

Responsibilities

• Lead and own the customer engineering function, guiding presales and support engineers while acting as the senior technical escalation point for complex customer situations.
• Drive technical presales engagements, including solution design, product demonstrations, workshops, RFP/RFI responses, and security or compliance questionnaires in close partnership with Sales.
• Support post-sales technical success, ensuring smooth customer onboarding, integrations, and adoption of the company's SaaS.
• Act as a bridge between customers and internal teams, translating customer needs and feedback into actionable input for Product, Engineering, and Consulting.
• Continuously improve processes and enablement, building technical documentation, training materials, and automating workflows to scale customer-facing operations.

This position is hybrid in Düsseldorf.

Essential

• 5+ years of experience in customer-facing technical roles within SaaS environments, covering presales, post-sales, and complex customer engagements.
• Proven technical leadership experience, including mentoring team members and owning processes, priorities, and quality standards while remaining hands-on.
• Strong understanding of secure software, integrations, and cybersecurity concepts, ideally in product security, compliance, or regulated environments.
• Excellent communication and stakeholder management skills, able to clearly explain complex technical, security, and compliance topics to customers and internal teams. Must be at least C1 in both German and English.
• Structured, proactive approach and experience improving processes using tools such as Jira, GitLab, Python, or similar.

Desirable

• Knowledge of IEC 62443, CRA or similar standards is advantageous
• Practical coding experience is an advantage

Company Benefits

• Modern and easily accessible workplace
• Culture of excellence
• Autonomous working
• Attractive company pension plan
• Excellent training budget
• Collaborative environment
• 30 days of paid vacation plus additional benefits

Call to Action

If you have the required skills and would like to have a positive impact on people's lives all over the world via them enjoying the products you help create, call [phone] or send your CV to [e-mail] for a response.

Lead Solutions Engineer (Product Security) - Düsseldorf /Germany - Up to €125k DOE - 6004