IT System Administrator (mwd)

Matrix42; Frankfurt; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading digital workspace management provider in Frankfurt is seeking a dedicated IT professional. You will be responsible for ensuring seamless IT system operations, providing user support, and managing ticketing systems. The ideal candidate will have a strong service orientation, expertise in Windows system administration, and proficiency in Active Directory and Microsoft 365. The role offers a dynamic work environment, professional development opportunities, and flexible working hours.

Leistungen

Flexible working hours

30 days of vacation

Learning & Development Opportunities

Bicycle leasing

Additional benefits of choice

Qualifikationen

• Strong service orientation and passion for assisting users.
• Solid knowledge of IT systems operation and troubleshooting.
• Fluent in German and English, both written and spoken.

Aufgaben

• Provide IT support and ensure smooth operation of systems.
• Assist users in a structured, service-driven manner.
• Manage ticketing systems and direct user support.

Kenntnisse

Windows system administration

User support

Active Directory

Microsoft 365

Network administration

IT security principles

Ticketing systems

Communication

Ausbildung

Completed education in IT or equivalent qualification

Jobbeschreibung

Your mission

• A dynamic and stimulating work environment within a forward-thinking company.
• A supportive and motivated team to guide you through on-boarding and professional development.
• Opportunities for continuous learning and certification to keep your skills current.
• Flexible working hours and a competitive compensation package.
• Modern IT infrastructure and engaging projects where you can showcase your expertise.

Your profile

You are a committed IT professional with a strong service orientation passionate about assisting users and ensuring the smooth operation of IT systems.

You bring:

• A completed education in IT or an equivalent qualification in the field.
• Proven experience in IT support help desk or system administration.
• Solid knowledge of Windows system administration, Active Directory and Microsoft 365.
• Basic understanding of network administration (e.g. TCP/IP DNS DHCP) and foundational IT security principles.
• Hands‑on experience with ticketing systems troubleshooting and direct user support.
• A structured service-driven approach to work with the ability to stay organized under pressure.
• Excellent communication skills and a collaborative mindset you enjoy working with colleagues across departments.
• Strong German and English language skills both written and spoken to professionally support users and partners.

Why us

Matrix42 is a leading provider of digital workspace management solutions specializing in software that streamlines IT operations, enhances security, and optimizes digital experiences for businesses. The company offers innovative tools for managing endpoints, software assets and service desks, empowering organizations to manage their IT infrastructure and improve productivity efficiently. With a focus on automation and integration, Matrix42 helps companies navigate the complexities of modern IT environments, ensuring smooth operations and a seamless user experience.

Our Benefits

We could tell you all about the free fruit and drinks in the office that you will have flexible working hours, 30 days of vacation or that remote work is part of everyday life. But in our eyes that's not a benefit; it's standard. Here are some of our benefit offers:

• Learning & Development Opportunities – up to 6 additional days off for personal or professional development.
• One Social Day for you to assist in social settings or attend events that help improve our environment.
• Bicycle leasing – the contract and insurance will run through us.
• The possibility to choose an additional benefit that works for you: a fitness membership, job ticket, retirement plan or a monetary bonus.
• And many more... ask us about it!

Your contact person

Send us your application IN ENGLISH including your salary requirements and earliest possible starting date directly through our online portal via the APPLY NOW button. If you have any questions please do not hesitate to contact Diane Djongoue.

We would like to know that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.

About us

Our ambition is to be the European choice in service management!

By using our platform customers can manage IT and business processes, assets, endpoints and identities for improved productivity, agility, security and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.

Our culture is built on strong values (We love customers, Make it happen, Better every day, With respect), with customer success as our top priority. We support your personal and professional growth helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.

We are committed to building an inclusive and diverse workplace and we welcome applications from all individuals regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation or identity.

Required Experience

Unclear Seniority

Key Skills

Clerical, Abinitio, Chiller, Application Engineering, ELV, AV

Employment Type

Full‑Time

Experience

years

Vacancy

1