IT-Support Level-1 Maintenance (m/w/d) – Galileo Mission

BayCIX GmbH; Weßling; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A European tech company located in Weßling is seeking a skilled IT professional to maintain IT infrastructures and support the operation of a global satellite navigation system. The ideal candidate has a degree in Computer Science and 2–5 years of experience with IT standards, servers, and network management. Join a respectful, international team that values collaboration and continuous development.

Leistungen

Targeted training and continuous development

A respectful international environment

Dynamic cutting-edge projects

Qualifikationen

• 2–5 years of professional experience.
• Experience with servers, firewalls, switches, and media converters.
• Comfortable working in international environments.

Aufgaben

• Plan, document, and carry out maintenance work on IT infrastructures.
• Handle L1 hardware and software tasks.
• Monitor tickets, update statuses, and coordinate with L2/L3 teams.
• Manage incidents and emergencies.
• Maintain databases, documentation, and procedures.

Kenntnisse

IT standards

Server management

Firewall configuration

Switch management

Windows administration

Linux shell usage

Incident analysis

Maintenance operations

Fluent in English

German language skills

Team spirit

Ausbildung

Degree or vocational training in Computer Science or Business Informatics

Jobbeschreibung

Terms of employment

The position is also available part-time with a minimum of 30 hours per week.

Your profile

• You have a degree or vocational training in Computer Science, Business Informatics, or a comparable field, with 2–5 years of professional experience.
• You bring experience with IT standards as well as servers, firewalls, switches, and media converters.
• You are proficient in working with UNIX- and Windows-based systems, use the Linux shell confidently, and handle Windows administration tasks.
• You analyze incidents, perform maintenance, and ensure stable system operations.
• You apply ITIL processes and document reliably using common tools.
• You communicate fluently in English, German skills are a plus.
• You are comfortable working in international environments and stand out with team spirit, clear communication, and a hands-on mentality.
• You work in a systematic, self-organized way and set priorities effectively.
• Ideally, you hold a German security clearance (Ü2) but not necessarily.

Why us?

European mission with global impact: Work on a flagship project that connects Europe and has worldwide significance.

Shape future technology: In our Level-1 team, you play a key role in ensuring the secure operation of the European satellite navigation system. You analyze incidents, find solutions, and work closely with L2 and L3 teams.

A strong team: You can expect a respectful, international environment where collaboration and mutual support are highly valued.

Bridge between operations and technology: In this role, you are the link between system operations and technical implementation – applying your analytical and communication skills every day.

Learning and development: We support you with targeted training and continuous development to help you grow both professionally and personally.

Stability and perspective: Look forward to a varied role in a dynamic, cutting-edge environment with long-term development opportunities.

Your mission

• You plan, document, and carry out maintenance work on IT infrastructures.
• You handle L1 hardware and software tasks such as monitoring, component replacement, or simple configurations.
• You monitor tickets, update statuses, and coordinate follow-up tasks with L2/L3 teams.
• You manage incidents and emergencies in line with clearly defined processes
• You maintain databases, documentation, and maintenance procedures.
• You act as a point of contact for the Support Desk and assist with maintenance plans, changes, and upgrades.
• You continuously develop your skills through L1 maintenance trainings and also take on on-call duties.
• You actively contribute to projects and reports.