It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The DCX Client Services - Home-Based Compliance and Sustainability Manager requires a hands-on, problem-solving approach, embracing challenges and taking initiative to deliver impactful results. We are looking for someone honest, mission-driven, and adaptable, who can balance business needs while focusing on long-term goals. With a "plow horse" mentality, you will work collaboratively to implement real, actionable improvements that support our compliance and sustainability initiatives.
REQUIRED CORE COMPETENCIES
- Analytical Thinking: Ability to evaluate sustainability data, regulatory reports, and audit findings to make informed decisions and improvements.
- Adaptability: Flexible in handling changing regulations, priorities, and business needs while staying aligned with sustainability goals.
- Proactive Problem-Solving: Takes initiative to identify issues early, develop solutions, and ensure compliance and operational efficiency.
- Collaboration & Communication: Works effectively with cross-functional teams, vendors, and stakeholders to implement sustainability and compliance initiatives.
- Accountability & Ownership: Embraces responsibility for results, maintains integrity, and drives continuous improvement with a mission-driven mindset.
WHAT YOU WILL DO
Regulatory Compliance & Audits
- Oversee product safety testing and compliance (e.g., Prop 65, EPR, REACH, Canadian Testing Standards).
- Schedule factory audits in both the USA and Mexico (SEDEX, BSCI).
- Own product labeling, claims substantiation, packaging compliance, and regulatory disclosures.
Sustainability & Environmental Impact
- Conduct material sustainability assessments by gathering and analyzing data on the carbon footprint of raw materials, and present findings to management to inform responsible sourcing and product development decisions.
- Identify and implement waste reduction, energy efficiency, and sustainable material integration initiatives.
- Oversee Scope 1, 2, and 3 emissions tracking and ensure sustainability targets are met.
- Manage and improve our EcoVadis score through effective submissions and action plans.
Data Tracking & Reporting
- Develop and maintain sustainability and compliance metrics to measure progress.
- Oversee and manage the end-to-end process of brand onboarding and data uploads to blockchain traceability platforms, ensuring accuracy, timeliness, and alignment with sustainability and transparency goals.
- Ensure compliance documentation is organized and audit-ready at all times.
Hands-On Implementation
- Our customers have questions; you provide timely and honest answers with a customer-first mindset.
- Work both in the warehouse and in the office, ensuring sustainability initiatives are not just policies but real, actionable improvements.
WHAT WE LOOK FOR
- Education Bachelor’s degree in Environmental Science, Sustainability, Business, or a related field (or equivalent experience).
- Experience: Proven experience in compliance and sustainability programs, including EcoVadis, regulatory testing, and factory audits.
- Data-driven mindset and the ability to analyze and interpret sustainability metrics.
- Language Proficiency: Strong verbal, written, and English communication skills.
- Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
- Technical Skills:
- Proactive, hands-on approach to tasks.
- Manufacturing experience (or related field) is a plus.
- Familiarity with ERP systems, such as NetSuite.
- Problem Solver: You take initiative and push forward, even when faced with obstacles.
- Honest & Mission-Driven: You speak your truth, prioritize business needs, and focus on the bigger picture.
- You embrace responsibility, adapt to change, and play your role effectively.
- Plow Horse Mentality: Get in the trenches to make real, actionable improvements, one day at a time.
KEYWORDS: Regulatory Compliance, Sustainability Metrics, Factory Audits, Environmental Impact, Hands-On Implementation
WHAT WE OFFER
- Salary Range: Php 100,000 – 125,000
- Industry: Manufacturing
- Job Type: Full-time
- Work Shift: 8:00 AM - 5:00 PM CST (USA)
- Workdays: Monday through Friday (USA)
Benefits of working with us:
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Internet stipends upon regularization
- HMO Coverage
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting
growth-focused small and medium-sized businesses across the United States to discover the perfect global
talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to
helping business owners, executives, and industry leaders, primarily within the promotional products
industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people centered culture, then DCX is the place for you. As we say around here, LET'S GROW
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!