[Hiring] Spanish Customer Support @speakit

speakit; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer support provider is seeking a remote Spanish Customer Support Representative. This role requires a native or near-native Spanish speaker with strong English skills. Responsibilities include assessing customer needs and providing accurate information, all while enhancing customer experience. The position offers a gross salary of 1,182 euros per month, a monthly performance bonus, and private health insurance.

Leistungen

Monthly performance bonus

Private Health Insurance

Fit pass

Growth opportunities in a multinational company

Qualifikationen

• Native or near-native Spanish speaker.
• B2-level English required.
• Passion for customer support and competitive spirit.

Aufgaben

• Identify and assess customers' needs.
• Provide accurate and complete information using the right methods.
• Keep records of customer interactions and comments.

Kenntnisse

Proactive problem-solving

Excellent communication skills

Customer service orientation

Ability to work under pressure

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Aug 30, 2025 - speakit is hiring a remote Spanish Customer Support. Salary: 1.182 euros gross/monthly. Location: Serbia.

On behalf of our client, we are seeking a Spanish-speaking Customer Service Representative to join their dynamic team, with the flexibility to work from home in Serbia. If you are a proactive problem-solver with excellent communication skills and a passion for delivering outstanding customer support, this is a fantastic opportunity to grow your career in an international environment!

Responsibilities

• Identify and assess customers’ needs
• Provide accurate, valid and complete information by using the right methods and tools
• Meet personal/customer service team targets
• Keep records of customer interactions, comments and complaints
• Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and webchat
• Ensure that incidents are resolved in a timely manner to meet defined departmental service level targets
• Enhance customer experience by gathering customer feedback and share with the Product teams

Requirements

• Native or near native Spanish speaker
• B2-level English
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• Previous experience on customer sector will be considered positively

Benefits

• Salary: 1.182 euros gross/monthly
• Monthly performance bonus
• Private Health Insurance
• Fit pass
• Excellent growth opportunities in a multinational industry leader