Head of Telco (m/f/d)

MediaMarktSaturn; Ingolstadt; Hybrid; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A leading electronics retail company is seeking a Head of Telco to spearhead their growth strategy across Europe. The role involves managing a central team and a matrix organization across 11 countries, ensuring operational excellence and driving commercial success. Ideal candidates should have a university degree, extensive Telco experience, and strong leadership skills. The company offers a dynamic work environment with opportunities for both personal and professional growth, including 30 days vacation and a flexible work model.

Leistungen

30 days vacation

Company pension plan

Employees discount

Fitness Collaborations

Training programs

Leadership programs

Mobile work (50/50)

Qualifikationen

• Strong expertise in Telco service product development and operations.
• Longterm leadership experience in service operations and business development.
• Extensive international Telco knowledge in retail context.

Aufgaben

• Lead a central team and manage a matrix organization across 11 countries.
• Define and execute Telco growth strategy.
• Drive commercial success through market activation.

Kenntnisse

Telco service product development

Data-driven decision making

Managing international projects

Leadership

P&L ownership

Customer-centric approach

Analytical mindset

Stakeholder management

Ausbildung

University degree in Economics, Circularity or similar

Tools

Digital tools for product development

Jobbeschreibung

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For us „Let’s Go!“ is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe.

Your tasks

• Leading a central team and lead a matrix organization consisting of 11 European countries
• Direct report to VP Services & Solutions
• Define and execute Telco growth strategy
• Develop and scale a telco proposition for MMS; service products and business models (incl. Subscription)
• Manage and optimize the international service portfolio for profitability & differentiation
• Build and steer partner & vendor ecosystem incl. contract negotiation and performance
• Drive commercial success through go-to-market, attach-rate growth and country activation
• Ensure operational excellence, KPI governance, SLAs, and scalable delivery models
• Lead customer-centric service improvements leveraging insights, NPS and analytics
• Oversee risk, compliance, governance and quality assurance
• Develop, test and scale blueprints successfully to all MMS countries
• Lead and develop the international Telco Omnichannel Strategy and roll out
• Stay on top of relevant market dynamics & trends and transfer them in growth

Your profile

• University degree in Economics, Circularity or similar
• Strong expertise in Telco service product development, operations, and go-to-market strategies
• Longterm leadership experience in service ops, BizDev in corporate or holding structure
• Extensive international Telco knowledge in retail context, ideally omni-channel environment
• Experience in managing international and cross functional projects and people management
• Proven success in international Telco venture building / platform scaling
• Commercial & P&L ownership with strong business acumen
• Go-to-market & Telco sales expertise, ideally in omnichannel retail
• Tech-savvy innovator with digital and product mindset
• Strong communicator & stakeholder leader across countries
• Customer- and people-centric, building high-performance teams
• Analytical, hands on, decisive, adaptive, resilient, fast learner

What’s in it for you?

• International teams & exciting tasks
• 30 days vacation & company pension plan
• Employees discount & Fitness Collaborations
• Training & leadership programs
• Open corporate culture & Teamwork
• Mobile work (50/50)

About Us

The Services & Solutions Team manages the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolios. They lead the way in designing and selling solutions that allow customers to make the most out of their technology.

Our best solutions arise when diverse perspectives come together. Diversity is key to achieving our vision of becoming the Experience Champion in Consumer Electronics. We value diversity, promote equal opportunities, and foster inclusion – join our team!

Your HR contact

Michaela Lenck

Phone Number: [phone]

Ready? We are looking forward to receiving your application!

Apply now

Seniority level

Executive

Employment type

Full-time

Job function

Other

Industries

Retail