Front Office Agent (m / f / d)

25hours Hotels; Frankfurt; Vor Ort; EUR 28.000 - 35.000; Vollzeit

Zusammenfassung

A trendy hotel chain in Frankfurt is looking for a passionate Receptionist to ensure guests are enthusiastic about their stay. Applicants should be fluent in German and English, have experience in the hotel business, and possess a friendly and inspiring character. The role offers a 4-day work week, employee benefits including free stays, and discounts at partnered establishments.

Leistungen

Flexible working hours

Employee hotel stays

Discounts on food and beverages

Staff parties

Qualifikationen

• Completed training in the hotel business with professional experience.
• Ability to inspire both staff and guests.
• Familiarity with local attractions.

Aufgaben

• Ensure guests are enthusiastic and satisfied.
• Maintain composure during busy check-ins.
• Prepare for shifts and keep the Front Office clean.

Kenntnisse

Fluency in German

Fluency in English

Training in hotel business

Inspirational character

Jobbeschreibung

Job Description

Responsibilities

• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic
• You’ll always keep your cool – even when all the guests turn up to check in at the same time
• You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up

Qualifications

• You’ve completed a course of training in the hotel business, gained some professional experience and can speak German & English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
• You’re not just bringing your abilities, but also your character

Additional Information

• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
• Be part of our hilarious staff parties and much more …