Customer Experts - German Speaking - Remote inGreece

Dila Recruitment; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment company is seeking a Customer Support Specialist to work remotely. This role involves communicating with customers via phone, chat, and email, ensuring high customer satisfaction, and tracking case resolutions. Candidates should be fluent in German, possess strong communication skills in English, and excel in problem-solving and multitasking. The position offers comprehensive relocation support to Greece, competitive salary, health care benefits, and opportunities for professional growth, making it an attractive opportunity in a dynamic environment.

Leistungen

Complete support for relocation to Greece

Competitive monthly salary with bonuses

Health care benefits and discounts

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

Relaxing working environment

Qualifikationen

• Must be fluent in German, both spoken and written.
• Good English communication skills are required.
• Exceptional soft skills are essential for customer interaction.

Aufgaben

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are resolved.
• Maintain high customer satisfaction representing the brand.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Jobbeschreibung

Position

Customer Support Specialist

Work Model

Remote

Location

Greece

Employment Type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas