Waitress jobs in Canada

Joining the A&W family means growing with a brand that is deeply committed to its food, its people, and its communities. We are dedicated to your success and offer:

• A competitive starting salary.
• A safe, respectful, and inclusive workplace where you can bring your authentic self to work.
• World-class training and development programs to hone your business and leadership skills.
• Clear pathways for personal and professional growth within our thriving network.

As the Restaurant Manager, you are the leader of the restaurant, responsible for driving sales growth and profitability while upholding A&W’s high standards of quality, service, and cleanliness. You will be the primary role model for an exceptional guest experience.

You will develop the restaurant’s business plan, set ambitious targets, and lead your team to achieve them. This involves coaching and developing a team of Assistant Managers and crew, helping them set goals, track progress, and improve performance. By empowering your team, you drive the restaurant's overall success.

A key part of your role is to energize and inspire everyone in the restaurant. This includes hiring, training, and developing a strong team to ensure a winning future for the business.

Your success will be measured against key business objectives, including:

• Sales growth and increased guest counts
• Restaurant profitability and effective cost management
• Guest satisfaction scores and feedback
• Team member retention and turnover rates
• Adherence to A&W’s operating and food safety standards
• Effectiveness of staffing, scheduling, and inventory management
• Development and progression of your management team

• A minimum of 2 years of experience in a restaurant management role, preferably in QSR.
• A strong sense of responsibility, accountability, and reliability.
• A guest-first mentality and a drive for excellence.
• A positive, energetic attitude and excellent leadership skills.
• The ability to motivate a team and foster a collaborative environment.
• Strong communication and problem‑solving skills.

• Manage, coach, and develop staff to achieve restaurant targets and maintain brand standards.
• Monitor and control labour and food costs to maximize profitability.
• Ensure excellent customer service that represents the A&W brand.
• Lead by example, spending time on the restaurant floor to support the team during peak periods.
• Ensure all health, safety, and food safety regulations are strictly followed.
• Oversee hiring, training, retention, and performance management.
• Manage inventory and assist with daily operational tasks.

• Fast‑paced environment requiring the ability to stand for extended periods and occasionally lift up to 50 lbs.
• Involves working with hot equipment, cleaning materials, and in a noisy environment.
• Requires mental alertness to ensure safety and the capacity to handle stressful situations.
• Repetitive tasks are involved, including food preparation, order assembly, and cleaning.

• We pride ourselves on our food. We’re on a journey to source simple, great‑tasting ingredients, farmed with care.
• Good food makes good food, but there is more to our story than that. We’re all about doing the right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our community.
• We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need.
• You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best‑tasting food in Canada.
• We pay a competitive wage.
• As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work. We can’t wait to tell you all about them.

• Must be legally eligible to work in Canada.

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with natural cane sugar and all‑natural flavours, to being the first national restaurant chain in Canada to offer the plant‑based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community, and environment.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.