Technical Writer jobs in Canada

A world leader in its field, GIRO is a software development company specializing in optimization. We leverage our collective intelligence to impact people's lives by improving the efficiency of urban mobility. Our innovative software solutions and expert services in public transportation and postal operations are recognized worldwide.

Working at GIRO means joining a Montreal-based team that stands out internationally for the quality and efficiency of its solutions.

It also means playing a role in the management and optimization of public transportation and postal services in some of the world's largest cities.

Are you looking for a new challenge? Do you want to develop your skills in a healthy, stimulating, and highly collaborative environment?

Come and lead the way forward with us.

• Collaborate with developers to write online help for applications based on new developments, ensuring consistency across functionalities and proposing necessary changes.
• Research and propose terminology to present various application concepts.
• Participate in designing windows and reports to ensure ergonomic interface design.
• Write release notes describing new features.
• Contribute to redesigning and modernizing existing user guides to create integrated online help within the software.
• Integrate new features into existing user guides and online help.
• Write user guides and online help for new application products.
• Develop presentation standards for documentation and ensure adherence.
• Capture screenshots, format content, and participate in publishing user guides.
• Provide writing support to various teams as needed.
• Validate and prioritize documentation issues (OBS).

• 2 to 5 years of experience in a similar role.
• Bilingual in French and English; mastery of English is essential for writing and communication with international clients.
• Strong linguistic, analytical, and communication skills.
• Team player, curious, autonomous, and self-taught.
• Knowledge of content creation tools like MadCap Flare (asset) and GIT (asset).

At GIRO, we foster a highly collaborative environment where your success during onboarding is a priority. We offer a range of benefits including flexible working hours, remote options, team activities, transportation reimbursement, free beverages and fruits, group RRSP with employer contributions, customized group insurance, and mental health support.

Note: Some benefits are applicable only to permanent employees.

If interested, please submit your application and contact our talent acquisition team. We look forward to connecting with you!

In accordance with regulatory requirements, all positions require background checks. Positions with access to financial data require credit checks. Candidates are responsible for obtaining necessary work permits or visas.

The masculine form is used for simplicity.

Don't see a suitable opportunity? Submit a spontaneous application to stay connected!

Who said software development can’t be fun? At GIRO, we offer a friendly environment focused on expertise and collaboration.

GIRO is a global leader in optimization software for public transport and postal operations, planning, and management. Our solutions help move millions efficiently daily across cities worldwide. Headquartered in Montréal, with over 700 employees, we invest heavily in R&D to stay at the industry forefront.