Technical Writer à Canada

As a Content Author, you will be responsible for editing copy, building components for web pages, and uploading and publishing assets globally, all within the AEM environment. You can expect to work directly with our client and our development team for requirements, as well as collaborate with creatives. This team will handle global publishing and localization of content across 50 GEOs. On top of all of this, you have a passion for learning and a drive to work with a globally admired brand.

Please note that this is a fully remote contract role with a projected end date of January 30, 2026. The salary range noted is the hourly rate.

You will:

• Create or update content in the CMS (AEM preferred) on basic HTML, CSS and JS to ensure the pages accurately reflect client and development requirements.
• Edit copy, build content, and publish assets to pages globally
• Works closely with Creative, Business, Technology and QA teams to ensure quality and punctual web development
• Work on timelines and scheduling with cross-functional teams
• Collaborate with internal teams and clients on ad-hoc projects
• Implements technical solutions following the Capability’s best practices
• Debugs or troubleshoots simple issues in existing web applications.
• Provide feedback on policies and procedures when an opportunity for improvement exists

You have:

• BS in Computer Science or related technical discipline or equivalent practical experience.
• Experience in client-facing roles
• Experience with AdobeExperience Manager (AEM), including authoring, editing, and publishing content
• Ability to troubleshoot issues related to AEM page rendering, broken components, site issues
• Experience with asset management in AEM (DAM)
• Basic understanding of HTML, CSS, and how they affect page layout and styling
• Content editing and proofreading skills withhigh attention to detail
• Familiarity with project management tools (e.g., Jira, Wrike, Quip, Asana)
• Proven experience working in cross-functional teams (design, development,copy, localization, client-facing)
• Experience with multi-region or multilingual websites, including working with translation vendors and processes to localize content for global markets
• Strong organizational and time-management skills with the ability to manage multiple pages or tasks simultaneously

Critical Mass is an equal opportunity employer.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.comandus.greenhouse-mail.io . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

Accepted file types: pdf, doc, docx, txt, rtf

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Accepted file types: pdf, doc, docx, txt, rtf

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At Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. It is crucial that every team member can thrive and reach their full potential.

With that said, we’d like to know a little more about you. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. Answering is completelyvoluntary and will not affect the outcome of your application.

The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States. We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. Thereafter, we will either anonymize the information or delete it entirely. If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at accommodations@criticalmass.com .

As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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