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Jobs by Category : Technology Solutions

Job Function : Sales & Professional Services

Status : Full Time

Schedule : Regular

Description

Here's a chance to lead our cutting-edge Technical Sales team at a national level! We are one of the most dynamic sales organizations within TELUS, bringing extensive sales enablement experience, focused energy, and proven strategic insight to technical sales and emerging solutions. The team you will lead are experts in collaboration solutions, cloud voice, contact centers, SD-WAN, LAN, Wi-Fi and Network Security.

Position Overview

As the Director of Technical Sales, you will be responsible for overseeing our pre-sales strategy for crucial and expanding portfolios across multiple solutions. In our vibrant and fast-paced B2B setting, you will lead a team of Managers nationally, who in turn will empower a high-achieving group of over +50 team members, including Sales Specialists and Specialty Customer Solution Architects

You will guide the managers of our National pre-sales team, which assists Commercial account sales executives across the country. The primary areas of focus include :

• Managing the Mid-market, Public sector and Enterprise-wide aspects, ensuring competitive and distinctive strategies that will nurture and advance TELUS' multiple solution portfolios
• Facilitating a strong connection between sales and product marketing by identifying gaps in solutions and go-to-market strategies
• Providing business projections, encompassing management of the sales pipeline, sales forecasts, and operational budgets

Responsibilities

• Envision, devise, and implement a market-leading business plan that fully supports growth and overachievement of the business' goals, objectives, and financial targets by utilizing TELUS prescribed methodologies and tools
• Overall accountability for building a market-leading Technical Sales Team via world-class talent management, coaching, and inspirational leadership, leveraging the TELUS Sales Academy & Premier Sales Organization
• Provide accurate, relevant, and timely management information on performance metrics for the business to facilitate effective business planning, forecasting, and resource allocation
• Maintain high levels of customer satisfaction and retention by leading the team to drive real and long-standing relationships that lead to innovative outcomes for customers
• Maintain and develop key alliances with strategic partners and enabling organizations
• Act as a strong ambassador for the TELUS organization and uphold the values and behaviors of a senior leader in the business and throughout the extended community

Required Knowledge and Skills

• Technology savvy : Broad expertise across multiple solutions (Call Centers, Unified Communications, LAN and WiFi, SD-WAN, Cybersecurity) with a proven track record in leading teams successful in selling complex and large infrastructure, programs, and advisory services
• Effective Leader : Demonstrated leadership skills with thorough experience in building and developing high-performance teams within large complex organizations
• Business Manager : Extensive knowledge of the B2B sales environment and strong decision-making abilities
• Strategic Planner : Ability to lead strategies, projects, or programs to success, invoking a deep understanding of industry-specific solutions to create unique business value
• Sales Driver : Detailed understanding of the sales process and a proven track record of achieving sustainable, predictable, and profitable business results

Qualifications

Required Experience and Qualifications

• University degree or equivalent experience at a senior level
• 10+ years of successful sales experience in IT / telecommunications industry
• 7+ years of experience leading high-performance technical sales teams
• Developed C-suite relationships
• Proven experience presenting to C-suite customer stakeholders and internal C-suite
• Professional Sales certification(s) is a strong asset
• Advanced knowledge of English is required because you will most of the time as part of this position's main responsibilities given its national scope. Knowledge of French is an asset.

What You'll Get

• Visibility with TELUS' leadership teams in support of our largest customers nationwide
• The opportunity to work and collaborate with a passionate team driven by the desire to deliver best-in-class client experience
• Great pay, profit-sharing bonus, optional stock purchase plan
• Dedication to a diverse and inclusive team culture with loads of career development opportunities
• Flexible Total Rewards benefit plan with many innovative options and programs including a DC Pension
• Flexible work styles and more

LI-HYBRID

Salary Range : $137,000-$205,000

Performance Bonus or Sales Incentive Plan : $80,000-120,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefitssuch as :

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Please note that the compensation shown in the job postingmay be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.