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Coordinator, Cancer Care - Medical Imaging
BC Cancer
Vancouver, BC

The Coordinator Cancer Care provides professional services to patients within a designated tumour group or clinical trial, their families, and the community. In collaboration with members of the care team, the Coordinator provides emotional support, information, education, and patient care coordination to patients and their families as well as liaising with surgeons, oncologists, hospital and community partners to ensure continuity of care and to achieve optimal clinical outcomes and client satisfaction. The Coordinator develops standards and processes, monitors and evaluates services, and acts as a clinical resource for physicians, other health care professionals, and the community in matters relating to a designated tumour group or clinical trial. The Coordinator also performs duties supporting research.

What you'll do

• Develop organizational policies, procedures, standards and processes for Cancer Care at BC Cancer in collaboration with the cancer care team for a designated tumour group or clinical trial; evaluates and monitors service outcomes and acts on results to revise and modify the program to improve services.
• Provide leadership in the education of patients and their families by performing duties such as developing, implementing and evaluating teaching programs and educational materials. Acts as a resource to other nurses and health care professionals to support their role in teaching patients and works closely with members of other health care disciplines and physicians in coordinating patient education.
• Act as a clinical resource for physicians, nurses and other health care professionals and students by providing both formal and informal education programs.
• Coordinate care for patients by performing duties such as: assessing designated patients for educational and support needs and taking the necessary steps to ensure that the needs are met, including initiating referrals to other members of the team and other support resources; discussing clinical findings and providing support to the patients and their families as needed, in person or by telephone, before, during or after multidisciplinary clinics; assisting patients to understand diagnostics, surgery and treatment options; providing information and support to patients through their decision-making process regarding treatment options; advocating on behalf of the patient and family to support their choices and needs; following up with patients, evaluating and researching outcomes and evaluating treatment processes; documenting all teaching and supportive actions; and participating in patient care management conferences and other relevant multi-disciplinary clinical decision making meetings; coordinates testing procedures as required.
• Support research activities for patients by performing duties such as: monitoring, recording, and reporting pertinent information to appropriate members of the team; identifying and evaluating the patient's eligibility for inclusion in clinical trials based on established criteria and assigning patients to treatment per randomization as required; and assisting physicians in explaining the tumour bank mandate and protocols and/or clinical trial as appropriate to patients and their families, expanding upon and/or clarifying information on the Patient Information and Consent form, obtaining the patient's signature on the consent form, and providing copy to the patient. Administers questionnaires as specified by research protocol and recording the data; submits progress reports to research directors, principal investigators and/or appropriate data centres. As required, performs duties such as accessioning for the purposes of acquiring blood and tissue samples for the tumour bank and performing all tasks associated with the handling and shipping of samples to a Tissue Processing and Storage Laboratory and coordinates activities of the tumour bank in accordance with the Tumour Tissue Repository's Standards of Protocols.
• Coordinate and completes data collection by performing duties such as obtaining information from the patient; developing data collection tools; maintaining records and current data on patients and procedures performed using a computer where necessary; and assisting with external audits.
• Collaborate with members of the cancer care team to identify gaps in cancer services and develops strategies to enhance the community's capacity to care for patients. Attends group meetings.
• Promote the outreach in the community by performing duties such as liaising and encouraging the use of the library as a resource for information; responding to requests for formal and informal education sessions from health care providers, community groups and agencies; networking with agencies such as the Canadian Cancer Society and participating in committees to enhance Cancer Care; and educating the public, community organizations and other health care providers about the role of the Cancer Care Coordinator.
• Participate in the on-going development and evaluation of the cancer care services by collaborating with cancer care teams to identify present and potential needs of the Agency; reviewing Agency procedures, goals, and processes; reviewing, developing, implementing, and evaluating patient care processes; and implementing and evaluating systems pertaining to the coordination of patient care activities.
• Monitor current trends and developments in health, cancer and treatments by performing duties such as identifying and fulfilling own learning needs and participating in educational programs and workshops; researching current information by utilizing library and Internet resources and by maintaining files related to current issues; and planning, undertaking and evaluating assigned projects and research activities.

What you bring

Qualifications:

• Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM), formally known as British Columbia College of Nursing Professionals (BCCNP).
• Three (3) years recent related oncology experience working with patients undergoing diagnosis and/or treatment for cancer, or an equivalent combination or education, training, and experience.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Knowledge and understanding of legislative obligations and provincial commitments within BC Cancer contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.

Core Competencies:

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
• Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

You have:

• Knowledge of a designated tumour group, related diagnostic procedures, surgeries, treatments, reconstruction options, and their effect on patients and families.
• Knowledge of the resources and support services required and available to patients and their families.
  Demonstrated ability to deal effectively with patients who have cancer and/or their families, physicians, other members of the care team, hospital staff, and community agencies.
• Effective interpersonal, organizational and teaching skills.
• Ability to work independently and manage a varied workload.
• Ability to assess patient's needs and respond effectively.
• Demonstrated ability in providing effective adult education to a variety of professionals and lay learners.
• Ability in leading and participating in quantitative and qualitative research projects.
• Leadership ability and ability to lead change.
• Ability to communicate effectively both verbally and in writing.
• Ability to document via written dictation.
• Demonstrated ability to process tissue and blood samples.
• Proficiency in the use of relevant software programs.
• Physically perform duties of the position.
• Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Wage: $49.20 - $ 67.08 per hour.

Location: 600 West 10th Avenue, Vancouver, V5Z 4E6

Applications will be accepted until position is filled.

Hours of Work: Monday - Friday: 0700-1500, 0800-1600, 0830-1630, 0900-1700 or as operationally needed.

Requisition Number: 185017E

** Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee, entitlement or an employee benefit after receiving a full time job offer with PHSA**

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BC Cancer is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca .

The internal job posting expires on June 13, 2025 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca .