We are on the lookout for an Oasis Program Manager to join our team!
As the Oasis Program Manager, you will work closely alongside people from all diverse backgrounds to provide a welcoming haven for neighbors to find refreshment and nourishment through our community meal.
As a gifted strategic critical thinker and leader who can execute vision, you will also develop, train, care, and lead teams with maturity, patience and tact.
You are an empathetic and compassionate relationship builder with strong conflict resolution skills. You have a strong sense of self and the ability to observe boundaries. You know what it takes to adapt to a constantly changing environment. You bring strong collaboration, problem solving, communication, and program design and management skills.
Join our team to make a difference in others’ lives where you will contribute to deepening relationships, share stories, and bring a sense of belonging to everyone who steps through our doors.
WAYS YOU WILL CONTRIBUTE:
Planning and management (60%):Oversee the day-to-day operations of Oasis Café including set up, planning, meal prep, service and clean-up including:
- In collaboration with the Food Coordinator and food service employees, oversee the delivery of healthy and nutritious meals within budget, including procuring supplies and food donations.
- Equip employees and volunteers in their roles to serve at Oasis Café.
- Oversee and participate in facility maintenance such as sweeping, mopping, keeping storage rooms/closets organized and neat, and taking out the compost, recycling and garbage.
- Facilitate pre-meal team meeting, as well as a post-meal debrief.
- Complete incident logs as required.
- Maintain policies, procedures and standards which ensure ministry effectiveness, and safety of volunteers and guests, such as facilitate training for employees and volunteers, specifically with Food Safe guidelines and Tenth Church’s “Good Neighbour Agreement.”
- Manage and address emergencies, incidents, conflicts and risks as they arise.
- Liaise with the Facilities Manager and local Environmental Health officer to ensure Oasis Café is operating in compliance with health regulations.
- Support Shelter partnership through food preparation.
- Provide leadership, direction and guidance to Oasis Café staff.
Community engagement (30%):Strengthen and support partnerships with local churches, non-profit organizations, businesses, and other community partners.
Mobilize the congregation to serve at Oasis Café.
People management (30%):Support volunteer management, inclusive onboarding, coaching, scheduling and recognition.
Accountable for supervising Oasis Café food service employees, and staff Oasis Café staff.
Other (10%):Attend staff meetings, training, retreats as required.
WHAT YOU BRING:
- Post-secondary education in Christian theology, community development, social service work or other relevant human services field is required; an equivalent combination of education, training and experience may be considered.
- Completion of Occupational First Aid (Level 1), Non-Violent Crisis Training, Mental Health First Aid and FoodSafe (Level 1) preferred, or willingness to learn.
- A minimum of 3 years experience working closely with and relating to people in vulnerable populations, or an equivalent combination of education and training.
- Demonstrated success in leading teams and conflict resolution.
- Demonstrated experience in managing programs, volunteer management, non-profit management or other related experience.
- Previous experience in building inter-agency partnerships.
- Food management or social services experience is an asset.
- Ability to manage and lead change, and to think strategically, develop leaders and build consensus around a vision.
- Excellent verbal and written communication skills and effective listening and organizational skills.
- Ability to adapt to a constantly changing environment, quick to problem solve and de-escalate conflicts as they arise, and an ability to maintain harmonious relationships while leading with emotional maturity.
- Strong sense of self and ability to observe boundaries, engage in appropriate emotional regulation, refrain from dual relationships with employees and guests, maintain confidentiality, and engage in reasonable self-care strategies designed to reduce stress by balancing work/life responsibilities.
- Strong ability to work under minimal supervision and act with a high degree of integrity, independent judgment, taking action on a variety of matters as required.
- Ability to work and empathize with people who may have experienced abuse, poverty, grief and loss, oppression, violence, mental health challenges, substance use or may be living with life-limiting or life-threatening conditions.
- A developmental mindset, engaging in ongoing learning, working on their weaknesses and striving to improve.
- Be action-oriented, concerned about quality output, and willing to problem solve and coach others when necessary.
- Ability to provide Christian spiritual support to the community.
- Physical ability to lift 50 lbs.
- Mature individual who possesses a deep and vibrant faith in Christ with a desire to foster spiritual growth in others and experience mutual spiritual transformation.
- Compassionate, humble and teachable spirit with the ability to provide and receive constructive feedback.
Other Requirements:
- Must obtain Criminal Record Check with vulnerable sector search.
- Applicants must be legally entitled to work in Canada.
- Access to a vehicle, along with a valid BC driver’s license, and clean driving record.
- Agreement with Tenth Church’s Statement of Faith and the policies outlined in Tenth’s Employee Handbook.
- Acknowledge Tenth Church as their church home through regular participation in gatherings of the community.
- Dedication to the overall goals, health and vision of Oasis Café and Tenth Church.
This is a full-time position where you will work 30 hours per week. Salary is commensurate with experience; the salary range is $42,000 per annum – $47,049.60 per annum.
Benefits and perks include generous vacation policy, sick time, group health care benefits, RRSP matching program, and professional development and financial support towards spiritual direction.
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
At Tenth Church, we are dedicated to employment equity and a workplace reflective of the diversity of the multicultural communities in which our sites reside.
Learn more about us at Tenth Church | Church in Vancouver, BC