Salesforce Non Profit Cloud Consultant

fusionSpan; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A dynamic technology solutions firm in Toronto is seeking an experienced business analyst with expertise in Salesforce Non-Profit Cloud. You will provide consulting services for enterprise-level projects, collaborating with development teams to craft innovative solutions. The ideal candidate has over 3 years of business analysis experience and excels in communication. This role is hybrid/remote, requiring flexibility and adaptability under tight deadlines. A commitment to community and innovation is key to our mission.

Qualifications

• 3+ years of business analysis experience with a consulting or professional services firm.
• Experience leading business requirements gathering for technology implementation projects.
• Independent problem solver with a client-facing role.

Responsibilities

• Provide business analysis consulting services for enterprise projects.
• Work with development teams to create innovative solutions.
• Mentor and advise other consultants.
• Maintain project methodologies and processes.

Skills

Business analysis

Salesforce Non-Profit Cloud

Excellent communication skills

Solution crafting

Job description

fusionSpan is a dynamic, fast‑paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly‑committed individuals inspired by technology's impact on society, and we recognize our work's role in the well‑being of our nonprofit clients and the communities they serve.

As an AI‑first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting‑edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

Responsibilities

• Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms.
• Work with development team members to craft innovative and potentially complex, cutting‑edge solutions to address functional gaps.
• Serve as a mentor and advisor to other consultant team members.
• Provide insights and recommendations to company leadership.
• Coordinate and communicate with external, client resources effectively and professionally.
• Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company‑wide processes.
• Understand data requirements and coordinate with data analysts for any data needs.
• Work in tandem with project managers and development teams to ensure on‑time, on‑budget work products.

Required Qualifications

• Experience administering or heavily using Salesforce Non‑Profit Cloud for non‑profit organizations.
• At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises).
• At least 3+ years of business analysis experience for technology or technology services implementation projects.
• At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies.
• Demonstrated successful solution crafting.
• Excellent communication skills as this is a client‑facing role.

About fusionSpan

fusionSpan is a fast‑paced, high‑energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Check out our Great Place to Work Certified Badge here.

Our Company Values

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand‑in‑hand and are committed to developing forward‑looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community‑first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.