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Jobs in Windsor, United States

Digital Workforce Transformation - UKG Pro Advanced Schedule Senior Consultant

Digital Workforce Transformation - UKG Pro Advanced Schedule Senior Consultant
EY
Saint John
Remote
CAD 70,000 - 110,000
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Bookkeeper, ease Cloud Accounting Services (Remote)

Bookkeeper, ease Cloud Accounting Services (Remote)
MNP
Regina
Remote
CAD 40,000 - 70,000

Work at Home Contact Center Agent

Work at Home Contact Center Agent
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Work at Home Contact Centre Sales Agent

Work at Home Contact Centre Sales Agent
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Hurricane Relief Call Center Representative

Hurricane Relief Call Center Representative
MCI
Saskatchewan
Remote
CAD 35,000 - 55,000
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Full-Time Remote Call Center Representative

Full-Time Remote Call Center Representative
MCI
Saskatchewan
Remote
CAD 35,000 - 55,000

Work-From-Home Customer Service Representative (Full-Time)

Work-From-Home Customer Service Representative (Full-Time)
MCI
Canada
Remote
CAD 35,000 - 55,000

Remote Customer Service Representative (Prince Edward Island)

Remote Customer Service Representative (Prince Edward Island)
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000
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Work-at-Home Customer Service Representative Job Openings (Full-Time)

Work-at-Home Customer Service Representative Job Openings (Full-Time)
MCI
Canada
Remote
CAD 35,000 - 55,000

Full-Time Remote Customer Service Representative (Prince Edward Island)

Full-Time Remote Customer Service Representative (Prince Edward Island)
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Remote Outbound Sales Representative (Prince Edward Island)

Remote Outbound Sales Representative (Prince Edward Island)
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Work-At-Home Call Center Representative (Full-Time)

Work-At-Home Call Center Representative (Full-Time)
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Hurricane Relief Call Center Representative

Hurricane Relief Call Center Representative
MCI
Newfoundland and Labrador
Remote
CAD 35,000 - 55,000

Temporary Hurricane Contact Center Agent

Temporary Hurricane Contact Center Agent
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Remote Call Center Representative Job Openings (Full-Time)

Remote Call Center Representative Job Openings (Full-Time)
MCI
Canada
Remote
CAD 35,000 - 55,000

Remote Call Center Representative (Prince Edward Island)

Remote Call Center Representative (Prince Edward Island)
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Work-At-Home Call Center Representative (Full-Time)

Work-At-Home Call Center Representative (Full-Time)
MCI
Canada
Remote
CAD 35,000 - 55,000

Remote Call Center Representative Job Openings (Full-Time)

Remote Call Center Representative Job Openings (Full-Time)
MCI
Saskatchewan
Remote
CAD 35,000 - 55,000

Work at Home Contact Center Agent

Work at Home Contact Center Agent
MCI
Newfoundland and Labrador
Remote
CAD 35,000 - 55,000

Entry Level Remote Customer Service Representative (Prince Edward Island)

Entry Level Remote Customer Service Representative (Prince Edward Island)
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Hurricane Relief Call Center Representative

Hurricane Relief Call Center Representative
MCI
Canada
Remote
CAD 35,000 - 55,000

Work-At Home Telephone Sales Representative (Full-Time)

Work-At Home Telephone Sales Representative (Full-Time)
MCI
Prince Edward Island
Remote
CAD 35,000 - 55,000

Remote Inbound Sales Representative (Saskatchewan)

Remote Inbound Sales Representative (Saskatchewan)
MCI
Saskatchewan
Remote
CAD 35,000 - 55,000

Entry Level Remote Customer Service Representative (Saskatchewan)

Entry Level Remote Customer Service Representative (Saskatchewan)
MCI
Saskatoon
Remote
CAD 35,000 - 55,000

Customer Service Insurance Associate - Work From Home

Customer Service Insurance Associate - Work From Home
AO Globe Life - Diego
Calgary
Remote
CAD 40,000 - 80,000

Digital Workforce Transformation - UKG Pro Advanced Schedule Senior Consultant

EY
Saint John
Remote
CAD 70,000 - 110,000
Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY’s people in more than 150 countries are committed to operating with integrity, quality, and professionalism in the provision of technology transformation advisory services. We strive to help all our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development.

Our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the HR technology assessments, process design & transformation, vendor assessment & selection, defining target operating models, assessing HCM and WFM implementation readiness, solution implementation and post-implementation optimization.

We are looking for Sr Consultants to join our rapidly growing Digital Workforce Transformation practice, with focus on UKG Pro Workforce Management (formerly Workforce Dimensions) with Advanced Scheduling experience.

To qualify, candidates must have:

  • A related bachelor's degree
  • Approximately 3+ years Consulting experience
  • 2 - 5 years UKG Pro WFM and Advanced Scheduling project implementation experience in healthcare, manufacturing, or equally complex sectors
  • UKG Advanced Scheduling Certification is ideal
  • Experience working with clients on solution gap opportunity analysis/recommendations
  • Experience supporting or leading business process design, enhancements
  • Hands-on experience configuring complex client requirements in the solution, such as Rotation Scheduling and Advanced Scheduling
  • Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment
  • An understanding of the end-to-end implementation life cycle
  • Project management experience is beneficial
  • Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps
  • Flexibility and ability to travel - on short notice if needed to meet client needs; travel is estimated at 30%
Responsibilities:
  • Demonstrate a thorough understanding of complex HR technology and UKG Pro WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget.
  • Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk, and confirm key stakeholders are kept informed about progress and expected outcomes.
  • Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client's industry and recognize key performance drivers and business trends.
  • Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
  • Demonstrate high levels of UKG Pro WFM technical and professional knowledge and quickly assimilate new knowledge. Keep up to date with current developments and trends in advisory services capabilities and industry knowledge.
  • Generate new business opportunities. Understand Ernst & Young and its service lines and actively assess/present ways to serve clients. Develop long-term client relationships and networks. Develop relationships with other Ernst & Young team members across all practices to serve client needs.
What We Look For:
We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you. Specifically, we are looking for candidates with:
  • Strong work ethic
  • Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc.
  • Problem solving skills with demonstrated curiosity to understand how and why a problem or issue exists.
  • Comfort operating with ambiguity and finding creative approaches to finding a solution.
  • Business analytical skills – make observations, anticipate client and management needs or expectations.
  • Work collaboratively in a team environment (knows when to lead and when to follow).
  • Team / work engagement – dealing with varying team /stakeholder environment, knowing importance of different communication styles and messaging based on different stakeholders.
  • High level of motivation and a self-starting attitude.
What We Offer:
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients, and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial, and social well-being. Plus, we offer:
  • Support and coaching from some of the most engaging colleagues in the industry.
  • Learning opportunities to develop new skills and progress your career.
  • The freedom and flexibility to handle your role in a way that’s right for you.
Diversity and Inclusion at EY:
Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world:
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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