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Job summary
A popular regional restaurant in Vancouver seeks an experienced Operations Manager to oversee daily operations, manage staff, and ensure excellent customer service. Ideal candidates will have a background in hospitality, strong leadership skills, and the ability to multitask in a fast-paced environment. This permanent role offers 30 hours of work per week, primarily in English.
Qualifications
- Must have Serving It Right Certificate.
- Experience in customer service is required.
- Ability to manage and supervise a team.
Responsibilities
- Evaluate and plan daily operations.
- Recruit, train, and supervise staff.
- Address customer complaints and provide service.
Skills
Education
Tools
- College / CEGEP
- Urban area
- Evaluate daily operations
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Supervise staff
- Train staff
- Organize and maintain inventory
- Leading / instructing individuals
- Address customers' complaints or concerns
- Provide customer service
- 5-10 people
- Serving It Right Certificate
- Safe Food Handling certificate
- Point of sale system
- Fast-paced environment
- Repetitive tasks
- Attention to detail
- Standing for extended periods
- Client focus
- Dependability
- Organized
- Reliability
- Ability to multitask
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 hours per week
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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