Jobs in Timmins, Canada

Employer Industry: Customer Service and Technical Support

• Base salary of $21.49/hr, plus performance-based incentives
• Opportunity for career advancement with 80% of managers promoted from within
• Work-from-home convenience and flexibility
• Paid training and daily pay enrollment option for early access to wages
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• Supportive culture focused on diversity, equity, and inclusion, with various employee resource groups

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Maintain broad knowledge of client products and/or services
• Deliver exceptional customer experiences with a positive attitude

• 1+ year of customer service experience
• Ability to work an evening or overnight schedule
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong problem-solving skills
• A quiet, distraction-free environment to work from at home

• Technical support experience
• Familiarity with iOS and/or MacOS, or comparable technology
• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies
• A desktop or laptop to complete PC and internet testing

#CustomerService #TechnicalSupport #RemoteWork #CareerGrowth #DiversityAndInclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.