Postes à Thunder Bay, United States

We are seeking a highly skilled and motivated INGENIUM Business Analyst to join our team. The successful candidate will play a key role in collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications for implementation on the Ingenium platform. This position requires a strong understanding of insurance business processes, coupled with technical proficiency in the Ingenium system. The ideal candidate will possess excellent communication skills and a proactive approach to problem-solving.

Job Functions and Responsibilities:

• Lead and participate in the design, development, and improvement of insurance and financial products.
• Collaborate with business stakeholders to understand, document, and implement business solutions.
• Gather, analyze, and document business requirements, and translate them into system specifications.
• Document use cases and user stories and conduct functional integration testing.
• Identify test scenarios, prepare test plans, and execute acceptance testing.
• Collaborate with technical teams to implement system enhancements and process changes.
• Provide post-implementation and production support, including troubleshooting production issues.
• Identify and implement improvements to enhance efficiency and client experience.
• Identify opportunities to streamline business processes, reduce manual work, and improve turnaround times.
• Identify areas for improvement and enhancements in new and existing systems.
• Facilitate change management by addressing issues and potential impacts of system changes.
• Create and maintain manual and system procedures.
• Conduct systems training for the business community.
• Provide guidance and mentorship to other resources, ensuring knowledge transfer.

Qualifications:

• Bachelor’s degree in computer science or related field, or equivalent experience.
• Experience with INGENIUM projects (implementation, upgrade, transformation, enhancement).
• Expert-level knowledge of INGENIUM architecture and development.
• Demonstrated practical understanding of INGENIUM product functionality within business processes.
• Experience across the entire INGENIUM project lifecycle (inception to deployment and maintenance).
• Ability to deliver desired business outcomes through INGENIUM and integrated software modifications.
• Experience with various INGENIUM versions (desirable).
• INGENIUM expert-level proficiency (required).
• Pathfinder experience (SME or functional level).
• ProductXpress working-level experience.
• Hands-on experience with Windows, Unix, and AIX operating systems.
• Strong knowledge of software development methodologies and best practices.
• Proficiency in one or more software languages and development methodologies, with strong programming and debugging skills.
• Familiarity with life insurance products (whole life, term, disability, universal life, wealth, health).
• Strong planning, prioritization, and execution skills.
• Excellent communication and team management skills.
• Experience working within an Agile environment.
• Understanding of COBOL, JCL, DB2, SQL, VSAM, REXX, CICS, and MQ Series.

Work Enviroment:

• This position is currently considered remote; however, the selected candidate may be required to report to the nearest DXC office in the future, based on business needs.