Jobs in Thunder Bay, Canada

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

BDO Digital's Microsoft Dynamics 365 F&O Consulting Practice is looking for a Senior Manager to join our rapidly growing team, with the ability to work remotely from anywhere in Canada. The successful candidate will own the following responsibilities :

• Support the addition of new talent through participation in the recruitment process
• On-going mentoring and coaching of the team including of performance management and career guidance

• Ensuring our support professionals have the skills, experience and capacity required to deliver our service offerings

• Manage multiple engagements against budget, timeline and scope
• Participate in the development of Dynamics 365 F&O solution architecture for clients

• Leading internal and external action planning meetings and driving deliverables to closure
• Act as an escalation contact on and off hours as needed and manage any customer satisfaction or delivery concerns
• Build deep relationships with clients and assist in expanding engagement footprint when the opportunities presents itself

• Lead business development activities including identifying potential clients, devising business development strategies, consulting with clients, proposing technology solutions and closing business
• Develop and implement practice growth strategies including interviewing, hiring and training new staff members
• Determine service solutions offerings for the group and the go-to-market strategy including developing new methodologies, tools and templates

• You demonstrate BDO's core values through all aspects of your work : Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains and attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development

• 5+ years’ experience in Microsoft Dynamics 365 F&O consulting and project delivery
• Experience participating in Microsoft Dynamics 365 F&O architecture and design, including an understanding of integrations with other systems
• 5+ years' experience in overseeing software projects / programs
• 5+ years' experience in managing and mentoring a team
• 2+ years' experience in engaging in pre-sales activities including estimations and proposal writing
• 2+ years' experience in managing upwards inclusive of engaging with senior customer personnel (Directors, VPs etc.)
• 2+ years' experience in the creation and implementing operational procedures and continuous improvement activities