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Travail à domicile représentant des ventes / Work From Home Sales Customer Service
Alorica
Hamilton
À distance
CAD 30 000 - 60 000
Plein temps
Il y a 30+ jours

Résumé du poste

A customer service solutions provider in Hamilton, Ontario seeks customer service representatives to assist customers with product-related issues. Ideal candidates will have a high school diploma, strong communication skills, and be proficient in Microsoft Office. This role offers a salary up to $16.25 CAD per hour with opportunities for advancement and comprehensive benefits including health, dental, and vision care.

Prestations

Comprehensive benefits including health, dental, and vision care
Paid time off for vacation and sick leave
Paid training provided

Qualifications

  • Customer service experience is a plus.
  • Strong computer navigation skills are required.
  • Excellent oral and written communication skills are crucial.

Responsabilités

  • Assist customers in resolving issues related to the product or service.
  • Record call information for auditing and reporting purposes.
  • Maintain and update customer information as needed.

Connaissances

Customer service experience
Strong computer navigation skills
Excellent oral and written communication skills

Formation

High school diploma or GED

Outils

Microsoft Office (Word, Excel)
Description du poste

Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Salary up to $16.25 CAD per hour
- Opportunity for career advancement with over 70% of management positions filled internally
- Comprehensive benefits including health, dental, and vision care coverage
- Paid time off for vacation and sick leave
- Paid training provided to enhance your skills
- Supportive work environment focused on community empowerment through charity initiatives

What to Expect (Job Responsibilities):
- Assist customers in resolving issues related to the product and/or service
- Record call information for auditing and reporting purposes
- Maintain and update customer information as needed
- Promote and sell new or improved services to existing customers
- Facilitate credit card activation for customers

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigation skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Customer-oriented attitude

#CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided #EmployeeBenefits

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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