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Sr. Software Engineer (Networking/Telephony) - (Remote 25-38)
Job summary
A leading communication solutions firm is seeking a remote Sr. Software Engineer to develop and enhance telephony services. The ideal candidate has 10-15 years of software development experience, strong knowledge of C# and .NET frameworks, and experience in an Agile environment. Responsibilities include creating robust back-end applications and collaborating with front-end products. This position offers a great opportunity for someone passionate about communication technology.
Qualifications
- Minimum 10-15 years of experience in software development, specifically with back-end technologies.
- Strong knowledge of .NET framework and C#.
- Solid understanding of object-oriented programming (OOP) and design patterns.
Responsibilities
- Develop and enhance telephony and networking services.
- Create robust back-end applications.
- Implement performance and quality modules.
Skills
Education
Tools
100% Remote/USA
At Spok, we specialize in cutting-edge telephony and networking solutions, helping businesses optimize their communication infrastructure. We seek a dynamic and experienced Sr. Software Engineer to join the Telephony team supporting our Computer Telephony Integration (CTI) and Voice Connect platforms.
- As a Sr. Software Engineer, you will play a crucial role in developing and enhancing our telephony and networking services. You will be responsible for creating robust back-end applications and working closely with our front-end client products to design cohesive solutions that meet our customer’s needs.
- Design, develop, and maintain efficient, reusable, and reliable C# code.
- Implement performance and quality modules.
- Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
- Help maintain code quality, organization, and automatization.
- Collaborate with the team to manage project priorities, deadlines, and deliverables within an Agile framework.
- Create scalable and maintainable unit tests, and adopt Test-Driven Development methodologies to ensure software quality.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Minimum 10-15 years of experience in software development, specifically with back-end technologies.
- Strong knowledge of .NET framework and C#.
- Proficient in RESTful API development and Windows Services development.
- Solid understanding of object-oriented programming (OOP) and design patterns.
- Experience with unit testing and familiarity with Test-Driven Development (TDD).
- Experience working in an Agile environment.
- Experience with build pipelining and CI/CD practices, preferably Jenkins
- Experience with Windows Forms development.
- Knowledge of telephony technologies, protocols, and standards, such as SIP, VoIP, E.164 Dial plans, QoS, TCP, UDP, RTP, SIP, ACD, FreeSwitch, IVR, Speech Recognition & Natural Language Processing as well as IM/Presence.
- Experience building integrated Contact Center workflows or applications with a deep understanding of CTI and Contact Center API’s, Avaya [ClientAPI, DMCC], Cisco [, TAPI, Finesse REST, EMAPI, WxCC REST], Unify [ECMA-323 CSTA], etc.
- Proactive and self-motivated with a strong work ethic.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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