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Client Care Specialist (Bilingual - French) - Remote (Ontario)

Credit Counselling Society

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CAD 45 000 - 55 000
Il y a 15 jours
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Client Care Specialist (Bilingual - French) - Remote (Ontario)
Credit Counselling Society
New Westminster
À distance
CAD 45 000 - 55 000
Plein temps
Il y a 15 jours

Résumé du poste

A leading financial counseling organization in New Westminster, BC, is seeking a Bilingual Client Support Representative. The role involves assisting clients with credit counseling services in a supportive and collaborative environment. Ideal candidates will have strong communication skills, experience in customer service, and be fluent in both English and French. Competitive salary with potential for bonuses and opportunities for career advancement are offered.

Prestations

Competitive salary
Career advancement opportunities
Supportive work environment

Qualifications

  • Bilingual fluency in English and French is required.
  • Experience in customer service or a related field is essential.
  • Strong communication skills and the ability to work well with clients.

Responsabilités

  • Serve as the first point of contact for clients seeking financial assistance.
  • Provide information and support regarding credit counseling services.
  • Conduct assessments to determine clients' financial situations.

Connaissances

Bilingual fluency in English and French
Strong communication and interpersonal skills
Experience in customer service
Ability to handle sensitive financial information
Proficiency in using computer software
Description du poste
Overview

Employer Industry: Financial Counseling Services

Why consider this job opportunity:

  • Competitive salary with potential for bonuses
  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Chance to make a positive impact on clients' financial well-being
  • Bilingual position, serving both English and French-speaking clients
Responsibilities
  • Serve as the first point of contact for clients seeking financial assistance
  • Provide information and support regarding credit counseling services
  • Conduct assessments to determine clients\' financial situations and needs
  • Maintain accurate records of client interactions and follow-up actions
  • Collaborate with team members to enhance client service delivery
Qualifications
  • Bilingual fluency in English and French
  • Experience in customer service or a related field
  • Strong communication and interpersonal skills
  • Ability to handle sensitive financial information with discretion
  • Proficiency in using computer software and database systems
Preferred Qualifications
  • Previous experience in financial counseling or credit management
  • Familiarity with financial literacy concepts and resources
  • Strong problem-solving skills and ability to work independently

#FinancialCounseling #CustomerService #BilingualJobs #CareerOpportunity #ClientSupport

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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