Jobs in Hamilton, Kanada

Zusammenfassung

A leading financial services provider is seeking a dedicated Disability Case Manager to work remotely in Canada. The role involves managing disability claims, providing support to plan members, and ensuring successful reintegration into the workplace. Ideal candidates will have strong telephonic communication skills, a background in healthcare, and be able to make decisions efficiently. Bilingualism (English and French) is a beneficial asset. The company offers a flexible work environment, diverse benefits, and a supportive team culture.

Leistungen

Qualifikationen

• Strong ability to make meaningful decisions under tight deadlines.
• Knowledge of disability management and/or group benefits is valuable.
• Experience in a health-related field is advantageous.

Aufgaben

• Proactively manage a dedicated caseload according to service level agreements.
• Respond to administrative tasks like emails and phone calls promptly.
• Assess claims based on contractual and medical criteria.
• Collaborate with internal and external partners for successful case resolutions.
• Communicate benefit-related information effectively based on analysis.
• Exhibit emotional intelligence and resilience when discussing sensitive matters.