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Customer Service Rep – Automotive (Remote)
Job summary
A leading customer service provider is seeking a Customer Support Representative in Winnipeg, Canada. The role involves providing inbound customer support and resolving technical issues. Candidates should have at least 1 year of customer service experience, a high school diploma or GED, and the ability to work in a distraction-free environment. This position offers a salary of $17-$20/hr, plus incentives and comprehensive benefits, with a work-from-home option and flexible scheduling.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Open availability for scheduling.
- Ability to work in a quiet, distraction-free home environment.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Help customers resolve basic technical issues.
- Offer additional products and/or services to enhance customer satisfaction.
Skills
Education
Why consider this job opportunity:
- Salary range of $17-$20/hr, plus performance-based incentives
- DailyPay enrollment option to access pay early
- Comprehensive benefits including medical, dental, and vision insurance, and paid time off
- Opportunities for career advancement with 80% of managers promoted from within
- Work-from-home convenience with flexible scheduling
- Supportive programs for diversity, equity, and inclusion within the workplace
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services to enhance customer satisfaction
- Deliver expert customer experiences with a positive attitude
- Minimum of 1 year of customer service experience
- Open availability for scheduling
- High school diploma or GED
- Ability to work in a quiet, distraction-free home environment
- Proficiency in fast-paced multi-tasking and strong computer navigation skills
- Experience with technology and eagerness to learn new systems
- Previous experience in a remote work environment
- Familiarity with automotive products and services
#Automotive #CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.