Customer Service Rep – Automotive (Remote)

Concentrix; Winnipeg; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Customer Support Representative in Winnipeg, Canada. The role involves providing inbound customer support and resolving technical issues. Candidates should have at least 1 year of customer service experience, a high school diploma or GED, and the ability to work in a distraction-free environment. This position offers a salary of $17-$20/hr, plus incentives and comprehensive benefits, with a work-from-home option and flexible scheduling.

Benefits

Salary range of $17-$20/hr

Comprehensive benefits including medical, dental, and vision insurance

Opportunities for career advancement

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• Ability to work in a quiet, distraction-free home environment.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Offer additional products and/or services to enhance customer satisfaction.

Skills

Customer service experience

Multi-tasking

Computer navigation skills

Education

High school diploma or GED

Job description

Employer Industry: Automotive Customer Service

Why consider this job opportunity:

• Salary range of $17-$20/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance, and paid time off
• Opportunities for career advancement with 80% of managers promoted from within
• Work-from-home convenience with flexible scheduling
• Supportive programs for diversity, equity, and inclusion within the workplace

What to Expect (Job Responsibilities)

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer satisfaction
• Deliver expert customer experiences with a positive attitude

What is Required (Qualifications)

• Minimum of 1 year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• Ability to work in a quiet, distraction-free home environment
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications)

• Experience with technology and eagerness to learn new systems
• Previous experience in a remote work environment
• Familiarity with automotive products and services

#Automotive #CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."