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Remote Customer Service Associate - $21.50 / hour

Tim's Financial

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Remote
CAD 30,000 - 60,000
Today
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Remote Customer Service Associate - $21.50 / hour

Tim's Financial

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Today
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Remote Customer Service Associate - $21.50 / hour
Tim's Financial
Dartmouth
Remote
CAD 30,000 - 60,000
Part time
Yesterday
Be an early applicant

Job summary

A financial services company is seeking a Customer Experience Representative to provide exceptional support to customers from a remote location. The ideal candidate will have over a year of customer-facing experience and will thrive in a collaborative environment. This position offers flexible work hours with opportunities for growth and development.

Qualifications

  • 1+ year of customer-facing experience.
  • Strong problem-solving skills and a passion for innovation.
  • Ability to meet performance objectives and productivity targets.

Responsibilities

  • Provide exceptional customer support remotely.
  • Collaborate within a team to enhance customer experience.

Skills

Customer service skills
Problem-solving skills
Adaptability
Job description
Overview

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience. Think of it this way - when the person you care about most in the world reaches out to us for support, what type of experience do you want them to have? Bingo.That’s what our team strives to create for every customer. Yes we’re part of a financial institution, but on this team we create value through interactions, not transactions.

Compensation & Schedule

Earn $21.50 CAD per hour¹

Work from the comfort of your home

You must be able to work minimum of 25 hours per week. Minimum 6 hours requirement on at least 1 weekend day (Sat and / or Sun)

Set your own flexible schedule between Monday to Sunday (Including Holidays) 7am-8pm MST²

Training is paid (Must be on Video for the entire duration of Training - 2 days and must attend all training and nesting schedule in order to pass training)

Experience & Skills Requirements

Experience & Skills Requirements :

At Neo, we value collaboration, accountability, and integrity. These core attributes shape our company culture and guide us in delivering exceptional service to our customers. Join a community that's committed to excellence and making a real difference in people's lives.

  • 1+ year of customer-facing experience
  • Strong problem-solving skills and a passion for innovation
  • Eagerness to learn and adapt to new technologies
  • Ability to meet performance objectives and productivity targets
  • Comfortable with change and excited about growth opportunities
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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