Jobs in Ajax, Canada

United Kingdom, Portugal, United States, Canada

Full time

Remote

Product

• Zone 1 (US) $187.9K – $221K • Offers Equity
• Zone 2 (Non-US) $150.3K – $176.8K • Offers Equity

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.

In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.

We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.

Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

That’s why Maze was recently named the number one user research platform in UX Tools’ Design Tools Survey—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic and more.

Maze is a Series B company backed by top-tier investors. We operate a global remote workforce driven by our core values.

Please note that this role is open exclusively to candidates based in United Kingdom, Portugal, or within the Eastern Time Zone in the United States or Canada. Due to the nature of our work and collaboration requirements, applications from other locations will not be considered. We appreciate your understanding and interest!

We’re looking for a Staff Product Manager to lead core product initiatives in building Maze’s research-grade AI assistant, spanning study creation, recruitment, collection, analysis, and synthesis. You will own end-to-end outcomes within a cross-functional pod (PM/Design/Engineering), driving strategy, roadmap, and execution for high-impact AI use cases. This role involves pushing the frontier of prompt engineering and LLM-powered product experiences, translating customer problems into scalable, automated research workflows.

• Spend a lot of time with customers and users to deeply understand their needs.
• Develop key parts of the product roadmap, marrying customers’ needs with the product vision.
• Empower your team by giving context, setting direction, and building alignment.
• Drive customer-focused decisions, clear prioritization, and efficient execution.
• Coordinate cross-functionally with leadership, go-to-market teams, and other key stakeholders across the company.
• Build processes that will scale as the team and company grow.
• Operate as a force-multiplier: mentor PMs, elevate product quality, and raise the bar for product thinking, speed, and decision rigor.
• Ship fast in a dynamic environment—validate quickly, iterate with real users, and make pragmatic calls that balance craft, risk, and impact.

• Extensive Experience: 6+ years as a Product Manager in a B2B or B2B2C SaaS environment (bonus points for AI/ML experience).
• Data-Driven Approach: Proven ability to leverage quantitative and qualitative data for product prioritization and decision-making.
• Customer-Centric Craft: High customer empathy and strong product craft, with meticulous attention to detail.
• Adaptability & Impact: Track record of shaping and launching products in evolving landscapes.
• Exceptional Communication: Outstanding written and verbal communication skills.
• Ownership & Results: History of taking initiative, owning outcomes, and delivering results.
• Collaborative Spirit: Effective collaboration with cross-functional partners.
• Mission Alignment: A mission-first approach and understanding that success is measured by the product and team achievements.

• You will report directly to the product team’s lead and work closely with a fully remote, cross-functional team distributed across the US and EU.
• You will join a team of senior product managers who are passionate about product development and the craft of product discovery.
• Your role will involve collaborating with our diverse team to drive product strategy, overview development, and go-to-market launches, shaping the future of Maze’s business.

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we would still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply if you connect with the Maze culture.

Maze values transparency and it enables us to approach compensation equitably across the world. We check salary ranges against other venture-backed companies and offer generous benefits as part of every compensation package.

Your salary is dependent upon many factors, including years of experience. During your first interview, you can expect to have an open conversation with your recruiter regarding compensation expectations.

• Early-stage startup: You will join a startup with less than 150 team members and have the opportunity to directly impact success.
• Market disruption: We believe the user research market is ripe for disruption and Maze is leading the way.
• Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, with significant activity in the last fiscal year.

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
• Free access to mental health resources and therapy
• Life and Disability Insurance: 100% of the team member premium paid
• Flexible time off
• Meaningful equity
• Company retreats, fully paid
• New MacBook provided by Maze
• Paid Family leave: 16 weeks for birth or adoptive parents
• $500/month for dependent health insurance coverage
• $1,500 remote work setup fund
• Flexible work schedule
• Monthly Bonus.ly points for recognizing teamwork
• Virtual social engagements throughout the year
• Open, transparent culture with regular all-hands meetings

Check out all of our benefits here.

We understand you might be excited about the job you’re applying for. Please refrain from reaching out to current team members on LinkedIn for referrals. Referrals can only be provided by team members who personally know the candidate. Also avoid submitting support tickets regarding your application. Our recruitment team will reach out directly if there is a match.

Compensation Range: $150.3K - $221K