Workforce Transformation Consulting Manager

PwC; Vancouver; Hybrid; CAD 112,000 - 163,000; Full time

Job summary

A leading consulting firm in Metro Vancouver is seeking a Workforce Transformation Manager to manage client engagements and deliver quality consulting services in human resources and talent management. This role entails leading teams, developing workforce strategies, and driving change within organizations. The ideal candidate will have a solid background in project management and consulting, along with expertise in talent management. This position offers a competitive compensation package and promotes a hybrid work environment.

Benefits

Competitive compensation package

Flexible work programs

Inclusive benefits

Qualifications

• Experience in consulting, project delivery in workforce areas.
• Strong experience managing and leading teams.
• Technical understanding of the HR landscape.

Responsibilities

• Manage a portfolio of client engagements ensuring quality.
• Lead client engagement teams to drive outcomes.
• Contribute to business development and proposal development.

Skills

Project management

Stakeholder engagement

Change management strategies

Talent management

Collaboration

Coaching

Communication

AI introduction in HR

Tools

Workday

SAP SuccessFactors

Oracle HCM

Job description

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. Those in workforce strategy at PwC will specialise in providing strategic consulting services to help organisations optimise their workforce and talent management strategies. You will work closely with clients to analyse workforce trends, develop workforce planning strategies, and design talent acquisition, development, and retention programmes to align with business objectives and drive organisational success.

Meaningful work you'll be part of

As a Workforce Transformation Manager, you'll work as part of a team of problem solvers helping organizations navigate complex people, culture and change challenges from strategy through to execution.

Responsibilities

• Managing a portfolio of client engagements, ensuring quality delivery and strong client relationships
• Working with PwC and client teams on end‑to‑end engagements - from strategy through implementation
• Leading client engagement teams and collaborating with client stakeholders to drive outcomes
• Managing engagement economics, project governance and delivery excellence
• Actively contributing to business development, including identifying opportunities with new/existing clients and supporting proposal development
• Continuing to develop your own and the team's technical acumen locally, nationally and globally
• Keeping up to date with industry and workforce transformation trends, contributing to thought leadership
• Developing strong internal relationships and elevating your PwC brand
• Coaching others, recognizing strengths, and encouraging team members to take ownership of their personal development
• Facilitating and leading innovative and inspiring workshops with client teams
• Leading or contributing to practice development initiatives - including innovation, capability building and enhancing how our practice uses AI and emerging technologies to deliver impact
• Collaborating with talented PwC professionals on high‑profile engagements across People Strategy, HR Operating Model & Organizational Design, HR Process Design, and HR Technology Strategy

Experiences and skills you'll use to solve important problems

• Demonstrated experience managing and delivering projects in several Workforce Transformation areas, such as:
  • Defining talent management needs and developing strategies to future‑proof client workforces
  • Strategic workforce planning (ideally with modelling future needs)
  • Culture assessment and development of culture evolution strategies
  • Operating model and organizational structure development and implementation
  • Change impact assessments and development of change strategies to drive readiness and adoption
  • Stakeholder engagement and communication across multiple channels
  • Facilitation, design thinking, and co‑creation with internal teams and clients
  • Development of training materials, learning experiences and teaching aids that support capability building
• Prior experience in a Consulting environment is required
• Demonstrated experience leading and managing teams to deliver sustained outcomes, while developing and coaching future leaders
• Technical understanding of the HR function, including exposure to:
  • Business HR
  • HR Operations
  • Talent Management
  • Talent Acquisition
  • Total Rewards
  • Exposure to cloud‑based HR technology implementations (Workday, SAP SuccessFactors, Oracle HCM), either from an Organizational Design or Change Management perspective
• Familiarity with generative AI and emerging AI‑enabled HR/people solutions, and interest in applying these capabilities to client challenges
• Self‑motivated with a passion for client work and team collaboration
• Ability to multi‑task and manage ambiguity in fast‑paced environments
• Willingness to learn, adopt and lead new ways of working (personas, journey mapping, gamification, AI‑enhanced approaches, etc.)
• Collaborative, curious, high‑energy and a lifelong learner
• A strong communicator and storyteller capable of simplifying complex concepts
• A demonstrated commitment to valuing differences, developing diverse teams and ensuring diverse perspectives are heard
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

Why you will love PwC

We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:
https://jobs-ca.pwc.com/ca/en/life-at-pwc

The salary range for this position is $112,400 - $162,400. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm‑wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).