Wireless Consultant

Staples; Eastern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading office supply retailer is seeking a Wireless Sales Consultant to enhance customer experience in wireless technology. This role involves connecting with customers, achieving sales goals, and maintaining merchandising standards. Ideal candidates have sales experience, strong communication skills, and a problem-solving attitude. Join a diverse team committed to inclusion and customer satisfaction, located in Cornwall, Ontario.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Qualifications

• 3 months to 1 year of wireless sales or retail sales experience.
• Demonstrates strong customer service orientation.
• Capacity to effectively plan and prioritize daily responsibilities.

Responsibilities

• Connect and partner with customers to drive sales.
• Meet and exceed personal sales goals.
• Maintain merchandising standards including pricing.
• Resolve customer concerns and escalate issues when necessary.

Skills

Customer focus

Strong selling ability

Coaching capability

Effective communication

Technology savvy

Problem-solving

Job description

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications:

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers.
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

• Job Identification 55667
• Job Category Retail Stores
• Locations 7-9th Street East, Cornwall, ON, K6H6R3, CA