waiter/waitress

Government of Canada; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A public service organization in Ottawa is hiring for a role in customer service within a restaurant environment. Responsibilities include addressing customer complaints, serving food and beverages, and supervising other staff. Candidates should have a secondary school graduation certificate and possess strong customer service skills. Training will be provided, and work must be conducted on-site.

Qualifications

• Willingness to learn and train.
• Ability to address customer complaints and provide service.
• Experience in a restaurant setting is preferred.

Responsibilities

• Address customers' complaints or concerns.
• Prepare and serve specialty food at customers' tables.
• Present bills and accept various forms of payment.
• Describe menu items including daily specials.
• Advise on menu selections and serve food and beverages.
• Supervise servers and bussing staff.
• Relay orders to kitchen and bar staff.
• Assist clients with special needs.

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities

• Address customers' complaints or concerns


• Prepare and serve specialty food at customers' tables


• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings


• Describe menu items including daily specials for customers


• Advise on menu selections


• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages


• Serve food and beverages


• Supervise other servers and bussing staff


• Take orders and relay to kitchen and bar staff


• Assist clients/guests with special needs


• Provide customer service

Additional information

• Security and safety

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation


• Public transportation is available

Weight handling

• Up to 9 kg (20 lbs)