Volunteer & Community Engagement Navigator

Thunder Bay Indigenous Friendship Centre; Northwestern Ontario; On-site; CAD 50,000; Full time

Job summary

A local community organization in Thunder Bay is seeking a full-time Volunteer & Community Engagement Navigator at a salary of $50,000 per annum. This role involves planning, implementing, and administering the volunteer strategy, recruiting and training volunteers, and collaborating with an interdisciplinary team. Ideal candidates will have experience in volunteer management and a strong understanding of Indigenous culture.

Qualifications

• Minimum of two years experience with volunteer engagement, coordination, and administration.
• Knowledge of applicable legislation, including AODA, OHSA, OHRC.
• Ability to work flexible hours, including evenings and/or weekends.

Responsibilities

• Plan, implement and administer the TBIFC Justice Services volunteer and community engagement strategy.
• Recruit, train, supervise, and provide ongoing support for Justice Service volunteers.
• Collaborate with interdisciplinary team members to coordinate services.

Skills

Volunteer Management

Community Coordination

Indigenous Culture Knowledge

Strong Communication Skills

Organizational Skills

Education

Post-secondary education in Volunteer Management and Social Services

Tools

Microsoft Word

Job description

Overview

Indigenous Justice Services (IJC) – Volunteer & Community Engagement Navigator. 1 Full Time Vacancy. Salary: $50,000 per annum.

Location: Thunder Bay Indigenous Friendship Centre, 401 N Cumberland Street, Thunder Bay, ON P7A 4P7. This position reports to the Hiring Committee.

The Indigenous Justice Services (IJC) Volunteer & Community Engagement Navigator is responsible for the planning, implementation and administration of the TBIFC Justice Services volunteer and community engagement strategy. This includes the recruitment, training, day-to-day interaction, and ongoing support of all Justice Service volunteers, Council Members, Elders, Knowledge Carriers, and service users. This position will collaborate with members of an interdisciplinary team to plan, implement, and coordinate services and support in consultation with individuals and partnering programs.

Responsibilities

The role encompasses:

• Plan, implement and administer the TBIFC Justice Services volunteer and community engagement strategy.
• Recruit, train, supervise, and provide ongoing support for Justice Service volunteers, Council Members, Elders, Knowledge Carriers, and service users.
• Collaborate with interdisciplinary team members to plan, implement, and coordinate services and supports in consultation with individuals and partnering programs.

Qualifications / Skills

• Preferred post-secondary education in Volunteer Management and Social Services; minimum of two years experience with volunteer engagement, coordination, and administration; knowledge of applicable legislation, including AODA, OHSA, OHRC, etc.
• Knowledge and experience with service supports, community resources, referral processes.
• Knowledge and experience with community coordination and system navigation.
• Strong facilitation and experience with implementing training initiatives.
• Knowledge of Indigenous culture and experience working with Indigenous persons; understanding of the northern cultural environment; knowledge of Indigenous language(s) will be considered an asset.
• Must possess strong organizational skills and ability to meet deadlines.
• Excellent case and file management skills, stress and time management skills.
• Ability to engage people to build trust and rapport; effective verbal and listening communication skills; excellent interviewing and navigation skills.
• Strong facilitation and presentation skills; experience implementing orientation for volunteers.
• Must be able to maintain confidentiality.
• Ability to problem solve and take initiative; effective crisis intervention skills.
• Proficiency in Microsoft Word including database applications.
• Self-motivated individual with the ability to work with minimal supervision in a team-oriented setting.
• Ability to work flexible hours, including evenings and / or weekends.
• Valid First Aid / CPR Certificate.
• Must have a valid Ontario driver's license and reliable transportation.
• A clear criminal reference check (CPIC) and Vulnerable Sector Clearance is a condition of employment.

Re-Post Submission Date: Friday, September 26, 2025

Salary : $50,000.00 / annum

Application Instructions: Please submit cover letter and resume with three (3) references to:

Attention : Hiring Committee

Thunder Bay Indigenous Friendship Centre

401 N Cumberland Street, Thunder Bay, ON P7A 4P7

Contact: Email or Fax (information not provided on the posting).

Equal Opportunity The Thunder Bay Indigenous Friendship Centre is an equal opportunity employer. Reasonable accommodations are available upon request for all parts of the recruitment process.

Miigwetch to all who apply; however, only applicants selected for an interview will be contacted.