Veterinary Assistant / Receptionist

Meadowood Veterinary Hospital; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local veterinary clinic in Winnipeg is seeking a dedicated Veterinary Receptionist to manage front desk operations. The role involves exceptional customer service, scheduling appointments, and ensuring a welcoming environment for clients and their pets. Candidates with previous veterinary experience and strong communication skills are preferred. The position offers a part-time or full-time opportunity, contributing to the well-being of pets in the community.

Benefits

Dental care

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Store discount

Vision care

Qualifications

• Previous experience in a veterinary setting preferred.
• Ability to interact positively with clients and their pets.
• Experience with veterinary software systems is advantageous.

Responsibilities

• Greet clients and their pets with warmth and professionalism.
• Schedule and confirm appointments efficiently.
• Answer phone calls and respond to inquiries.
• Maintain accurate patient records.
• Process payments and manage billing inquiries.
• Assist in laboratory tasks as needed.
• Ensure the reception area is clean and welcoming.
• Collaborate with veterinary staff for smooth operations.

Skills

Strong communication skills

Proficient in using office equipment

Animal care and welfare passion

Job description

Job Summary

We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your responsibilities will include scheduling appointments, handling inquiries, and ensuring a welcoming environment for both clients and their pets.

Responsibilities

• Greet clients and their pets with warmth and professionalism upon arrival.
• Schedule and confirm appointments efficiently while managing the clinic's calendar.
• Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
• Maintain accurate patient records and ensure all information is up-to-date in the system.
• Process payments and manage billing inquiries with attention to detail.
• Assist in laboratory tasks as needed, including sample collection and preparation.
• Ensure the reception area is clean, organized, and welcoming for clients.
• Collaborate with veterinary staff to ensure smooth operations and excellent patient care.

Experience

• Previous experience within a veterinary setting is preferred.
• Strong communication skills with the ability to interact positively with clients and their pets.
• Proficient in using office equipment and veterinary software systems is advantageous.
• A passion for animal care and welfare is essential to thrive in this role. Join our team as a Veterinary Receptionist where your skills will contribute to the well-being of pets in our community

Job Types

• Full-time
• Part-time
• Permanent

Pay

From $16.50 per hour

Expected hours

24 – 32 per week

Benefits

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Work Location

In person