user support technician

G & C Logistics; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job description

Education

• College / CEGEP

Responsibilities

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties

Experience

• 1 year to less than 2 years
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week