user support technician

AECOM ELECTRIC LTD.; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading electrical services provider in Kelowna is seeking a Technical Support Specialist. The ideal candidate will have 2+ years of experience in technical support and be responsible for providing user support, supervising staff, and implementing solutions. This is a full-time, permanent position with a starting salary of $36.70 per hour, and work must be completed at the physical location.

Qualifications

• 2+ years of experience in a technical support role.
• Good knowledge of computer networks and software installation.
• Ability to provide user training and assistance.

Responsibilities

• Provide technical support and customer service.
• Research and implement technical solutions.
• Supervise other technical support workers.

Skills

Technical support

Consultation skills

Customer service

Education

College diploma (1-2 years)

Tools

Operating systems

Networking equipment

Job description

Job details

• Location Kelowna , BC V1P 1V1
• Salary 36.70 hourly / 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• Source Job Bank #3404770

Overview

Experience: 2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

Languages

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

Responsibilities

Tasks

• Give access to computer networks
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-10-17

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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