Technical Writer

TEEMA; Winnipeg; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A government consulting firm in Winnipeg seeks a Technical Writer for a 24-month contract to assist in developing documentation for IT Risk Mitigation Initiatives. The ideal candidate has over 5 years of IT technical writing experience and is proficient with Microsoft tools. This role may require occasional onsite travel, and remote candidates will be considered.

Qualifications

• Minimum 5 years IT technical writing experience.
• Experience developing training materials for adult learners.
• Experience with technical writing outputs including disaster recovery strategies.

Responsibilities

• Assist in developing and improving documentation for IT Risk Mitigation Initiatives.
• Collaborate with teams to produce a wide range of technical documentation.
• Maintain documentation including SOPs, user manuals, and disaster recovery plans.

Skills

IT technical writing experience

Training materials development

High proficiency in Microsoft tools

Communication and presentation skills

Jira and Confluence usage

Applying system design principles

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft SharePoint

Microsoft Visio

Jira

Confluence

Job description

Overview

Our government client in Winnipeg, MB is looking for a Technical Writer for an initial 24-month contract with an option for 3 x 1-year extensions, reference #098-XXX-25-076. It is preferred that candidates be local but remote candidates will be considered that may occasionally need to travel onsite.

What you will be doing

Our client requires one external resource (the “Technical Writer”) to assist in developing and improving documentation to support the multi-stream IT Risk Mitigation Initiatives. The Technical Writer will collaborate with internal teams and external consultants to produce and maintain a wide range of technical and operational documentation, including but not limited to:

• Standard operating procedures (SOPs);
• System architecture and design documentation;
• Process diagrams and workflows;
• Configuration and deployment guides;
• Disaster recovery playbooks and documentation;
• Incident response and recovery playbooks;
• Data centre design and configuration documentation;
• User and administrator manuals;
• Policy and compliance documentation;
• Knowledge base articles and FAQs;
• Training materials and onboarding guides;
• Request for Proposal (RFP) documentation;
• Communication assets, templates, and reporting; and

What you must have

• Minimum 5 years IT technical writing experience;
• Developing training materials for adult learners;
• Delivering similar technical writing outputs described in the description of services, specifically application discovery playbooks, and disaster recovery strategies;
• Using Microsoft tools such as Word, Excel, PowerPoint, Project, SharePoint, and Visio at a high proficiency level.
• Communication and presentation skills;
• Jira and Confluence;
• Applying system design principles in the context of technical writing;
• Documenting technological solutions to support business processes;
• Creating and documenting system documents such as process diagrams;
• Documenting business applications in a corporate environment;
• Business and systems analysis;
• Project management.

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com.