Technical Training Content Creator

Sandvik; North Bay; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading mining technology company is seeking a Technical Training Content Creator in North Bay, Canada. The role involves creating and updating technical training materials, supporting course delivery, and improving training based on feedback. Candidates should have a technical degree, a minimum of 5 years of experience, and strong communication skills. Bilingualism in English and French is an asset. Competitive compensation and opportunities for professional development are offered.

Benefits

Comprehensive compensation package

Pension plan with matching

Ongoing development and training

Qualifications

• Minimum 5 years of technical experience required.
• Ability to create and update training materials is essential.
• Bilingual in both French and English is considered an asset.

Responsibilities

• Create and update technical training materials and resources.
• Assist with planning and delivering training sessions.
• Collect and analyze trainee feedback for improvements.

Skills

Teamwork

Written communication

Verbal communication

Customer relations

Diagnostic skills

Education

2-year Technical Degree/Diploma in a mechanical discipline

Job description

Sandvik Mining is seeking a Technical Training Content Creator

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.

Currently, we have an opening for a Technical Training Content Creator. The Technical Training Content Creator is responsible for co-creating and delivering product and application training related to our products, processes, and services. This role also supports the development of standardized training setups for both large-scale and modular plants, ensuring consistent and effective training for customers.

What you will be doing

• Content Development

  • Create and update technical training materials (presentations, manuals, e-learning modules, job aids).
  • Ensure training content aligns with product updates, safety standards, and service requirements.
  • Standardize training resources across product lines (loaders, haul trucks, drills, surface drills, rotary drills).

• Course Delivery Support

  • Assist the Technical Training Specialist with planning and delivering in-class, virtual, and hands-on training.
  • Set up classrooms, equipment, and training aids for sessions.
  • Provide technical demonstrations and act as a resource for learners.

• Trainee Engagement & Feedback

  • Collect, analyze, and report trainee feedback to improve course content and delivery.
  • Provide follow-up support to trainees to reinforce learning.
  • Maintain training records in coordination with the L&C Administrator.

• Technical Point of Contact

  • Act as a technical support contact for new hires during their onboarding period.
  • Provide coaching and guidance on key equipment and processes.
  • Support supervisors with technical queries related to training.

• Training Needs Analysis

  • Work with managers and technical teams to identify key training priorities annually.
  • Monitor emerging product lines, service issues, and technology changes that require training updates.
  • Recommend adjustments to training plans to address skills gaps.

• Continuous Improvement

  • Stay current with product developments and industry best practices.
  • Propose and support new methods of training delivery (simulators, blended learning, microlearning).
  • Contribute to projects that improve training efficiency and effectiveness.

Environmental Health and Safety

• We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!

What you will bring along

• A 2-year Technical Degree/Diploma in a mechanical discipline (ex: HD Equipment, Electrician).
• Minimum 5 years of technical experience.
• Training in key aspects of technical and operator trades.
• Ability to work in a team environment.
• Excellent written and verbal skills including detailed site visit reports.
• Bilingual in both French and English is considered an asset.
• Ability to train and transfer knowledge to others.
• Flexible, self-motivated, and driven to achieve customer satisfaction, goals, and targets.
• Strong investigation and diagnostic skills.
• Computer literacy.
• Knowledge of customer’s industry.
• Superior customer relations and active listening skills.
• Ability to travel is essential.
• Positive attitude.

In return for your passion and drive we will offer you…

• The opportunity to make an impact on our Divisions’ performance.
• The opportunity to be part of an ambitious team, in an industry leading business.
• The opportunity to reach your full potential.
• An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.

Our Culture

Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!

We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.

Do you want to learn more?

To learn more about Sandvik, our people and products please visit our website: https://www.home.sandvik/en/about-us/

How to Apply

All qualified persons are encouraged to apply at www.sandvik.com/careers to the Technical Training Content Creator requisition # R0086599; While we thank all candidates for their interest, only those considered for an interview will be contacted.

We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

We are committed to creating an inclusive and barrier-free experience to applicants with accessibility needs; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact [e-mail] for more information.